How to Leverage Quality Management to Transform the Customer Experience
sponsored by 8x8, Inc.
EBOOK:
Read this eBook to learn how you can better leverage quality management in your contact center, as well as 5 tips you can use to boost the effectiveness of your program
Posted: 11 May 2020 | Published: 11 May 2020
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Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
WEBCAST:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 28 Oct 2009 | Premiered: Oct 28, 2009
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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Video: Rapid Bottleneck Identification: A Better Way to do Load Testing
sponsored by Oracle Corporation
VIDEO:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
Posted: 02 Dec 2009 | Premiered: 28 Oct 2009
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10 AI and machine learning use cases in ITSM
sponsored by ComputerWeekly.com
EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 12 Jul 2020 | Published: 13 Jul 2020
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Computer Weekly - 3 March 2020: What will points-based immigration mean for IT recruitment?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we look at the government's new points-based immigration rules and assess the implications for the tech sector. IR35 tax rules change in April – we find out how IT contractors need to prepare. And we examine whether the rise of cloud is really displacing the datacentre. Read the issue now.
Posted: 28 Feb 2020 | Published: 03 Mar 2020
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CW Benelux - May 2020: IT budgets up in the air as Covid-19 disrupts business
sponsored by ComputerWeekly.com
EZINE:
Computer Weekly's annual IT priorities survey was carried out before the arrival of Covid-19 disrupted business plans. It found that more than half of the IT leaders in the Benelux region expected budgets to be higher this year than last, and digital transformation was to be the main recipient of budget increases.
Posted: 24 Apr 2020 | Published: 07 May 2020
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Inside India: The world's IT powerhouse
sponsored by ComputerWeekly.com
EGUIDE:
The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?
Posted: 12 Aug 2020 | Published: 12 Aug 2020
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Removing Barriers Between IT And Security
sponsored by VMware International Unlimited Company
RESOURCE:
Discussions about IT and security usually revolve around their respective technologies and how they would function independently of one another. But Forrester has reported that the #1 priority in EMEA is to drive collaboration and alignment between IT and security. What else did they have to say on the matter? View this infographic to find out.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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The definitive IT troubleshooting guide
sponsored by TechTarget
RESOURCE:
Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications.
Posted: 23 Apr 2020 | Published: 23 Apr 2020
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