Optical Fiber Industry Reports

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas
sponsored by IBM
WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
Posted: 18 Jun 2010 | Published: 18 Jul 2007

IBM

Redefining Interpersonal Communication
sponsored by Alcatel-Lucent
WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

CW Special report on Wipro
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

TechTarget ComputerWeekly.com

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

IPTV Channel Change Performance Testing
sponsored by Ixia
WHITE PAPER: Broadcast TV networks are increasingly deploying Video-On-Demand and broadcast content over IP networks that weren't designed for video. This test plan will help configure your network to deliver high-quality streaming video (IPTV) to your customers.
Posted: 30 May 2006 | Published: 01 May 2006

Ixia

Delivering on the Promise of eLearning
sponsored by Adobe
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe

Genesis Wireless Brings Service to Resort, Builds Revenue
sponsored by Motorola Solutions
WHITE PAPER: Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola Solutions