Computer Weekly – 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs?
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EZINE:
In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now.
Posted: 19 Oct 2020 | Published: 20 Oct 2020
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5 Reasons to Make Virtual Support Agent Adoption a Priority
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Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
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EZINE:
Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 24 Jan 2020 | Published: 13 Feb 2020
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CW Benelux November 2019-January 2020: Dutch banks fight money laundering
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EZINE:
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
Posted: 24 Oct 2019 | Published: 31 Oct 2019
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CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
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EZINE:
The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 30 Aug 2019 | Published: 12 Sep 2019
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Why Your Chatbot Or Virtual Agent Is Your Trusted IT-Security Partner
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Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
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EZINE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
Posted: 27 Aug 2020 | Published: 10 Sep 2020
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CW Europe – March 2018
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EZINE:
Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
Posted: 01 Mar 2018 | Published: 08 Mar 2018
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The KPIs You Should Be Measuring but Probably Aren’t
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This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.
Posted: 08 Sep 2020 | Published: 08 Sep 2020
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TAL Apparel Achieves Global Customer Service Excellence with ServiceNow
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CASE STUDY:
Hong Kong-based TAL Apparel delivers an extensive array of products and services to learning fashion brands and retailers across the world. Open this case study to learn how TAL Apparel utilized a holistic solution to automate everything from IT projects and applications to infrastructure.
Posted: 24 Jul 2020 | Published: 24 Jul 2020
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