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Case Study: Modernizing Service Desk Eliminates Outage Time
sponsored by ServiceNow
CASE STUDY: One regional health care provider's IT team struggled with a legacy ticketing system, ad hoc processes and disparate systems, and the need to enhance service quality. Read on to learn how investing in ITIL and ITSM tools benefited every aspect of this health care provider's business practices and improved their overall quality of service.
Posted: 24 Jan 2018 | Published: 31 Jul 2017

ServiceNow

CW Middle East Jan to Mar 2018
sponsored by ComputerWeekly.com
EZINE: The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.
Posted: 04 Jan 2018 | Published: 11 Jan 2018

ComputerWeekly.com

How to stop IT incidents from killing employee productivity
sponsored by Nexthink
EBOOK: Download this white paper to discover IT service management that predicts and prevents IT issues from disrupting business-as-usual. Find out how the ITSM framework involves the empowerment of users and fully automated incident resolution.
Posted: 14 Feb 2018 | Published: 14 Feb 2018


Powering Up Digital Transformation with a 5-pillar Strategy
sponsored by Commvault
WHITE PAPER: Read on to examine the 5 pillars of digital transformation planning, including how to obtain buy-in from key influencers, conduct careful analysis of budget needs, and more. Discover here how to bring real digital-based business value to your organization.
Posted: 09 May 2017 | Published: 31 Dec 2016

Commvault

Case Study: Convergys Corporation and Server Automation
sponsored by MicroFocus
CASE STUDY: In order to automate server builds and achieve faster provisioning, Convergys decided to utilize a server automation suite. Download this case study to read Convergys' results in their entirety, with the top 10 benefits realized from server automation deployment.
Posted: 15 Feb 2018 | Published: 31 Dec 2017

MicroFocus

Flipping the Digital Switch: Bringing IT Harmony to Digital Transformation
sponsored by Commvault
WHITE PAPER: As an IT professional, no doubt you may already be weary of the phrase "digital transformation." Before embarking on your journey, read this resource to examine 5 essential questions IT must answer in order to prepare your enterprise for its digital initiatives successfully.
Posted: 08 May 2017 | Published: 31 Dec 2016

Commvault

CW Nordics ezine February 2018
sponsored by ComputerWeekly.com
EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs.
Posted: 19 Feb 2018 | Published: 22 Feb 2018

ComputerWeekly.com

Continuous Integration and Delivery with Ansible
sponsored by Red Hat
WHITE PAPER: If your team is struggling to enable continuous integration and continuous deployment (CI/CD), it may be time to consider implementing an IT automation engine. Read on here to learn about an open source automation engine that could help you enable CI/CD with zero downtime.
Posted: 27 Oct 2017 | Published: 27 Oct 2017

Red Hat

Cloud-Based Managed Services: Tips for Selecting a Provider that Can Help You Re-Tool Your IT Department
sponsored by IBM
WHITE PAPER: 91% of IT departments seek cloud implementation assistance, with 13% of those turning to a managed services provider. In this Frost & Sullivan report, you will learn about the benefits of managed cloud services within an enterprise IT environment, and how such services can solve common IT management challenges.
Posted: 26 Jun 2017 | Published: 29 Jul 2016

IBM

Case Study: How the University of Salzburg Built a Self-Service IT Portal
sponsored by Red Hat
CASE STUDY: Learn from the Paris Lodron University of Salzburg's case how using an IaaS cloud platform enabled them to streamline access to IT services and resources. Access now to learn how to achieve automated deployment of IT services, improve resource scalability with integrated open source solutions, and more.
Posted: 31 Oct 2017 | Published: 31 Oct 2017

Red Hat
 

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