One global media and entertainment leader needed to move from multiple, disconnected monitoring tools and manual processes to an automated approach for seamless integration between event management and the CMDB. Read this case study to learn how they were able to overcome these challenges with an ITSM service.
Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey.
Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.
The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies.
In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.
This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT.
This exclusive report examines "next-generation ITSM" and its contributions towards changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist.
Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
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