Information Technology Strategy

EBOOK: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.

Posted: 24 Jan 2018 | Published: 28 Dec 2017

VIDEO: CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.

Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

WHITE PAPER: In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.

Posted: 26 Nov 2013 | Published: 26 Nov 2013

EGUIDE: Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.

Posted: 15 Apr 2011 | Published: 15 Apr 2011

WHITE PAPER: Access this white paper to learn about a storage management approach to effectively manage storage systems and drive business forward. Read now to discover more.

Posted: 13 Jun 2013 | Published: 31 Jul 2012

WHITE PAPER: This three page white paper provides you with four "must have" features to consider ensuring your backup and recovery solution provides the best data and system protection for any virtual environment.

Posted: 12 Jun 2013 | Published: 30 Sep 2012

PRESENTATION TRANSCRIPT: Inside this presentation transcript, hear from Avi Saha the Vice President of Platform Architecture, Web and Database Services at ADP. Gain insight on how CIOs can achieve innovation through strategic investments, business and IT alignment and operational efficiency.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

EGUIDE: CIOs are buzzing about virtualization technologies and tools for big data analysis due to benefits in areas such as productivity, business agility and customer service. Inside this exclusive e-guide, learn how your company can take advantage of both virtualization and big data analysis for a clear competitive advantage.

Posted: 30 Nov 2011 | Published: 30 Nov 2011

WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.

Posted: 27 Mar 2014 | Published: 30 Sep 2012

EGUIDE: For organizations with stores upon stores of untouched data, there’s one essential tool: Business intelligence. Unfortunately, inconsistent or irrelevant data can turn BI in the wrong direction. This e-guide outlines essential components for a foolproof BI management strategy.

Posted: 04 Nov 2011 | Published: 04 Nov 2011