Find out how to build your strategy for managing telecom expenses and learn which characteristics to look for in a telecom expense management provider so that you can make sure critical communications are as cost-effective as possible.
Find out how, Expert Planet, a leading teleservices provider, was able to deliver technology that allows them to deploy a completely flexible, personalized customer experience with the most qualified agents regardless of their location.
This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.
The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.
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