Computer Literacy

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

RESOURCE: Inside this SearchCIO.com article, discover what challenges and opportunities IT leaders are encountering along their journey towards modern employee experiences – and what technology choices are proving the most valuable.

Posted: 27 Feb 2020 | Published: 27 Feb 2020

EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.

Posted: 24 Oct 2019 | Published: 31 Oct 2019

EGUIDE: In this e-guide we look at the results of the Computer Weekly Salary Survey in the Nordic region.

Posted: 05 Oct 2017 | Published: 05 Oct 2017

DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Benelux region.

Posted: 08 Sep 2017 | Published: 08 Sep 2017

EZINE: This year the Gitex event in Dubai had a focus on how technology is disrupting organisations across the Middle East. One of the main themes of discussion was smart cities and with Dubai recognised as a world leader, this was no surprise.

Posted: 05 Oct 2017 | Published: 12 Oct 2017

EGUIDE: In this e-guide, read more about the challenges that CIOs are facing in advancing their digital agenda, and how they are driving AI, robotic process automation and DevOps initiatives that underpin their digital transformation efforts.

Posted: 29 Oct 2019 | Published: 30 Oct 2019

EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.

Posted: 17 Apr 2018 | Published: 17 Apr 2018

EGUIDE: In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.

Posted: 01 Aug 2019 | Published: 01 Aug 2019

EGUIDE: Over half of IT professionals in ASEAN received a pay rise in 2019, underscoring the growing demand for tech talent in the region. In this e-guide, we look at salary and benefits expectations, how skills shortages are driving the buoyant IT market, and why there's still room for improvement when it comes to women in IT.

Posted: 17 Feb 2020 | Published: 18 Feb 2020