What Story is Your Data Saying?
sponsored by Ascention
VIDEO:
Data is constantly generated by your company, and with it as your language you can construct and narrate stories to sell your services to clients, convince business leaders to take action, and more. Watch this video to learn how you can curate and organize this data into an understandable story, that you can then use however you want.
Posted: 01 Oct 2020 | Premiered: 23 Sep 2020
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Best Practices for Effective IT Alerting
sponsored by LogicMonitor
WEBCAST:
Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.
Posted: 14 Jan 2021 | Premiered: Jan 14, 2021
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One of the Keys to Digital Transformation Success: Enhancing the Customer and Employee Experience
sponsored by Dell Technologies
RESOURCE:
Inside this SearchCIO.com article, discover what challenges and opportunities IT leaders are encountering along their journey towards modern employee experiences – and what technology choices are proving the most valuable.
Posted: 27 Feb 2020 | Published: 27 Feb 2020
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Computer Weekly - 5 May 2020: The role of AI in the war against pandemics
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world's first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now.
Posted: 04 May 2020 | Published: 05 May 2020
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Frost & Sullivan Research: Professional Headset Trends for the Hybrid Workplace, Global
sponsored by Polycom, Inc.
EBOOK:
This paper addresses the rapid growth that professional headset marketers are facing; all powered by the ongoing workplace and workforce transformation and the rising use of software-based communications.
Posted: 23 Nov 2020 | Published: 23 Nov 2020
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The World Just Changed, and IT Operations is on the Front Lines
sponsored by ServiceNow
WHITE PAPER:
Dive inside this guide to learn what it takes to properly equip your IT operations team with the tools to keep up with the demands of the new digital economy, including proactive issue prediction, automated resolution processes, and more.
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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Magic Quadrant for IT Service Management Tools
sponsored by Freshworks
RESOURCE:
This Magic Quadrant report from Gartner uncovers vendors in the enterprise ITSM markets that can help organizations build up their current and future IT roadmaps.
Posted: 05 Jan 2021 | Published: 06 Oct 2020
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Why AIOps is a Game Changer for ITOps Today
sponsored by BMC
WHITE PAPER:
ITOps has been revolutionary in its own right—which is causing people to question how much better AIOps can be. This guide considers the impact of ITOps and AIOps on organizations and their digital transformation and DevOps initiatives. Download the guide to see which model is the real game changer.
Posted: 21 Dec 2020 | Published: 21 Dec 2020
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Transform ITSM for the Modern Digital Economy
sponsored by BMC
WHITE PAPER:
In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER:
Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021
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