IT Agents  >   IT Workforce  >   Work Environment  >  

Computer Literacy

RSS Feed   
Computer Literacy Reports
 
Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

One of the Keys to Digital Transformation Success: Enhancing the Customer and Employee Experience
sponsored by Dell Technologies
RESOURCE: Inside this SearchCIO.com article, discover what challenges and opportunities IT leaders are encountering along their journey towards modern employee experiences – and what technology choices are proving the most valuable.
Posted: 27 Feb 2020 | Published: 27 Feb 2020

Dell Technologies

CW Benelux November 2019-January 2020: Dutch banks fight money laundering
sponsored by ComputerWeekly.com
EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
Posted: 24 Oct 2019 | Published: 31 Oct 2019

ComputerWeekly.com

Salary Survey 2017/2018 Nordics
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we look at the results of the Computer Weekly Salary Survey in the Nordic region.
Posted: 05 Oct 2017 | Published: 05 Oct 2017

ComputerWeekly.com

2017 Benelux Salary Survey Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Benelux region.
Posted: 08 Sep 2017 | Published: 08 Sep 2017

ComputerWeekly.com

CW Middle East Oct to Dec 2017
sponsored by ComputerWeekly.com
EZINE: This year the Gitex event in Dubai had a focus on how technology is disrupting organisations across the Middle East. One of the main themes of discussion was smart cities and with Dubai recognised as a world leader, this was no surprise.
Posted: 05 Oct 2017 | Published: 12 Oct 2017

ComputerWeekly.com

CIO Trends #9: APAC
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, read more about the challenges that CIOs are facing in advancing their digital agenda, and how they are driving AI, robotic process automation and DevOps initiatives that underpin their digital transformation efforts.
Posted: 29 Oct 2019 | Published: 30 Oct 2019

ComputerWeekly.com

IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

CIO Trends #9
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.
Posted: 01 Aug 2019 | Published: 01 Aug 2019

ComputerWeekly.com

Salary Survey 2019/20 ASEAN
sponsored by ComputerWeekly.com
EGUIDE: Over half of IT professionals in ASEAN received a pay rise in 2019, underscoring the growing demand for tech talent in the region. In this e-guide, we look at salary and benefits expectations, how skills shortages are driving the buoyant IT market, and why there's still room for improvement when it comes to women in IT.
Posted: 17 Feb 2020 | Published: 18 Feb 2020

ComputerWeekly.com
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2020, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info