CSP

ANALYST REPORT: Many global organizations are looking to enhance their customer interactions and service with email, chatbots, voice, and video capabilities. However, most organizations face a number of challenges. In this IDC brief, learn how SIP trunking can help to alleviate these challenges.

Posted: 22 Jun 2020 | Published: 31 May 2019

CASE STUDY: The PGA European Tour produces 900 hours of live content and 75 hours of non-live content for their fans across the world. However, they recognized the need to engage with these fans in new ways. In order to do this, they decided to partner with Tata Communications. Download this case study to learn more about the partnership.

Posted: 10 Jun 2020 | Published: 10 Jun 2020

WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.

Posted: 20 Nov 2019 | Published: 20 Nov 2019

WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Jan 2007

EGUIDE: Telecom networks are evolving thanks to new technologies such as 5G. This evolution will affect various types of organizations, internet service providers (ISPs) and available services. In this e-guide, learn why it is critical for ISPs to explore 5G and its capabilities now, in order to determine how to offer 5G services and support customers.

Posted: 04 May 2020 | Published: 04 May 2020

CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.

Posted: 01 Oct 2009 | Published: 25 Aug 2009

WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.

Posted: 15 Nov 2013 | Published: 31 Oct 2013

WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.

Posted: 18 Jun 2010 | Published: 18 Jul 2007

PRESENTATION TRANSCRIPT: This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.

Posted: 04 Nov 2008 | Published: 04 Nov 2008

WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...

Posted: 16 Oct 2006 | Published: 01 Sep 2006