The evolution of the agile organisation
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research by PA Consulting finds that organisations can improve their financial performance as a result of adopting agile techniques.
Posted: 13 Nov 2018 | Published: 13 Nov 2018
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Digital Transformation: Part I
sponsored by ComputerWeekly.com
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
Posted: 17 Mar 2016 | Published: 17 Mar 2016
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How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM
WHITE PAPER:
Aligning IT with business and focusing on business models and processes is the key to enabling flexibility. Read this paper to learn how SOA can help your organization improve its flexibility while increasing revenue.
Posted: 15 Nov 2007 | Published: 01 Apr 2007
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The Enterprise of the Future: Implications for the CIO
sponsored by IBM
WHITE PAPER:
The purpose of this paper is to highlight the key insights from the IBM Global CEO Study and relate them to the new CIO challenge: driving transformation as "change leaders" and implementing transformation as "change agents".
Posted: 11 Feb 2009 | Published: 10 Feb 2009
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Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business
sponsored by Kalido
WHITE PAPER:
This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.
Posted: 04 Jun 2008 | Published: 01 Jun 2008
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First Contact Resolution
sponsored by Pegasystems
EBOOK:
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them. The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011
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Presentation Transcript: Making Real-Time Business Connections with Cloud-Scale Integration
sponsored by IBM
PRESENTATION TRANSCRIPT:
In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
Posted: 18 Dec 2010 | Published: 18 Dec 2010
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Comply and Compete: Model Management Best Practices
sponsored by FICO
WHITE PAPER:
The following white paper explores how by using a centralized automated model management solution, you can comply with increased scrutiny from bank regulators and at the same time, improve your segmentation transparency, document management, and more.
Posted: 12 Jun 2014 | Published: 12 Jun 2014
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The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
PODCAST:
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 14 Apr 2009 | Premiered: Apr 14, 2009
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Transforming Storage Operations from Entrepreneurial to Predictive
sponsored by EMC Corporation
WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
Posted: 13 Dec 2004 | Published: 01 Dec 2004
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