Digital Transformation: Part I
sponsored by ComputerWeekly.com
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
Posted: 17 Mar 2016 | Published: 17 Mar 2016
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IT INDUSTRY OUTLOOK
sponsored by CompTIA
WHITE PAPER:
CompTIA's IT Industry Outlook 2021 is a research report that explores the trends shaping the industry, its workforce and its business models. Learn factors that could positively and negatively impact business growth in 2021, 2021 budget projections compared to 2020, and more.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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How do Iconic Business Models such as Airbnb Emerge?
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
Brands such as Airbnb disrupt industries and change how consumers think about the market, according to this research from Cass Business School, City University London.
Posted: 16 Mar 2016 | Published: 16 Mar 2016
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Transforming Storage Operations from Entrepreneurial to Predictive
sponsored by EMC Corporation
WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
Posted: 13 Dec 2004 | Published: 01 Dec 2004
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How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM Software Group
WHITE PAPER:
Uncover how to drive innovation and growth in your business by downloading this white paper.
Posted: 20 Jun 2007 | Published: 01 Apr 2007
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Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey
sponsored by IBM Line of Business
WHITE PAPER:
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.
Posted: 17 Jun 2008 | Published: 01 Oct 2007
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Leadership Makes the Difference during Times of Global Financial Crisis: Optimizing Business Cycles through Technology Investment
sponsored by SAP America, Inc.
WHITE PAPER:
Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost.
Posted: 26 Jan 2009 | Published: 23 Jan 2009
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The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST:
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)
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First Contact Resolution
sponsored by Pegasystems
EBOOK:
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them. The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011
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10 Requirements of a Global HR System
sponsored by Oracle Corporation UK Ltd
WHITE PAPER:
This white paper looks at what is driving the globalization trend. Also listed are ten requirements every Chief People Officer should expect from a global HR system. Get insights into two of Constellation's primary business research themes, Technology Optimization and Innovation and the Future of Work.
Posted: 15 Dec 2014 | Published: 07 May 2014
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