Negotiating cloud contracts
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Leveraging Maintenance and Repair Data to Support Operations Excellence
sponsored by Hitachi Vantara
WHITE PAPER:
Use this industrial IoT guide to understand how you can enhance maintenance approaches with IoT data and ultimately reduce labor and repair costs.
Posted: 10 Dec 2019 | Published: 10 Dec 2019
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Journal of Management Excellence: Organizing for Management Excellence
sponsored by Oracle Corporation
JOURNAL ARTICLE:
Many organizations have achieved dramatic performance improvements by sustaining a focus on strategy implementation. We have captured and codified a body of knowledge from these successful organizations that provides the foundation for an emerging professional function focused on the management of strategy.
Posted: 01 Oct 2010 | Published: 01 Sep 2008
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How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM Software Group
WHITE PAPER:
Uncover how to drive innovation and growth in your business by downloading this white paper.
Posted: 20 Jun 2007 | Published: 01 Apr 2007
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First Contact Resolution
sponsored by Pegasystems
EBOOK:
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them. The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011
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Making the case for cloud: Using soft skills for hard results
sponsored by BMC-Accenture
EGUIDE:
When Lands’ End was struggling to improve agility and scalability in fragmented legacy systems, CIO Steve Cretney knew it was the perfect opportunity to move to the cloud. Inside this exclusive e-guide, find out how Cretney successfully made the case for a new cloud computing model at Lands’ End.
Posted: 07 Sep 2011 | Published: 07 Sep 2011
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Journal of Management Excellence: Creating Value, Part II
sponsored by Oracle Corporation
JOURNAL ARTICLE:
This collection of journal articles is focused on the concept of creating value and its importance as the key element for enterprise performance management (EPM).
Posted: 21 Mar 2011 | Published: 01 May 2009
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Define your cloud business model
sponsored by Channel Transformation Alliance
WHITE PAPER:
This guide offers valuable tips and recommendations for those interested in adopting and defining a successful new cloud business model.
Posted: 28 Dec 2011 | Published: 28 Dec 2011
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SAP CRM Rapid Deployment Solution
sponsored by SAP America, Inc.
RESOURCE CENTER:
See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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IBM Advances Research Through Cloud Computing to Help Solve Real-World Problems
sponsored by IBM
VIDEO:
Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.
Posted: 22 Sep 2010 | Premiered: 22 Sep 2010
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