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The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 10 Oct 2018 | Published: 16 Aug 2018

ServiceNow

VoIP Phones vs. Traditional Service: Which is Better for You?
sponsored by Vonage
PRODUCT OVERVIEW: In this white paper, explore how businesses are doing more with cloud-based phone technology—and take a comparative look at business VoIP, as well as why more businesses are moving away from traditional phones in favor of cloud-based systems.
Posted: 31 Jan 2019 | Published: 31 Jan 2019

Vonage

How to Transform Your Business to Become a Bionic MSP
sponsored by Kaseya
EBOOK: Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Kaseya

UK IT Priorities 2019
sponsored by ComputerWeekly.com
EGUIDE: The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.
Posted: 27 Feb 2019 | Published: 27 Feb 2019

ComputerWeekly.com

Dramatically Improve Service Availability
sponsored by ServiceNow
WHITE PAPER: Highly available business services rely on modern IT operations management (ITOM). What does that look like? This e-book can help you identify where availability challenges exist and improve your ability to analyze, prevent, and address problems before they occur.
Posted: 25 Jan 2018 | Published: 27 Oct 2016

ServiceNow

Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER: Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Now on Now: Scaling ITSM to support business growth
sponsored by ServiceNow
EBOOK: As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 26 Mar 2018 | Published: 26 Mar 2018

ServiceNow

Case Study: How TransAlta Keeps Their Lights On
sponsored by ServiceNow
CASE STUDY: TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

ServiceNow

Propel PLM: Cloud Security in 5 Minutes
sponsored by PropelPLM
VIDEO: Is my data safe in the cloud? For those considering cloud-based PLM, questions of security always come to mind. In this 5-minute video, Propel Marketing VP addresses common cloud myths, and answers common cloud security questions. Download now to access the full video, and put your mind at ease.
Posted: 15 Feb 2019 | Premiered: 12 Jun 2018

PropelPLM

Computer Weekly – 24 October 2017: Where will AI take us?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology. Our latest buyer's guide examines the benefits of cloud-native applications. And we look at best practice in defending email systems from cyber attacks. Read the issue now.
Posted: 20 Oct 2017 | Published: 24 Oct 2017

ComputerWeekly.com
 

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