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5 Reasons You Need To Invest In An Integrated Business Phone System sponsored by CloudCall Ltd RESOURCE: There are a lot of factors to consider when choosing a phone system. These can range from price, to functionality, to time saving potential. Additionally, integrating a phone system with your CRM can have a range of benefits that will make your life easier. In this brief, uncover the top 5 benefits of using an Integrated Business Phone System. Posted: 10 Nov 2020 \| Published: 10 Nov 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Satisfaction \| Telephones \| Telephony Services \| Telephony Systems

CW Middle East April-June 2020: Quarter of Middle East businesses have no women in IT sponsored by ComputerWeekly.com EZINE: The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey. Posted: 31 Mar 2020 \| Published: 09 Apr 2020 TOPICS: Cloud Computing \| Computer Hardware \| IT Management \| IT Services \| IT Workforce \| Security \| Security Infrastructure

2020 Media Consumption Series - Why sponsored by ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 06 May 2021 \| Published: 06 May 2021 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

How to get closer to the Holy Grail of IT operations management sponsored by ServiceNow WHITE PAPER: Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing. Posted: 07 Apr 2021 \| Published: 07 Apr 2021 TOPICS: IT Services

Why did Allen Press Choose CallTower’s Microsoft Teams Direct Routing Solution? sponsored by CallTower, Inc. CASE STUDY: Allen Press had a unified communication goal in mind: they needed to get their antiquated telephony system and move it into the cloud. In this case study, learn how Allen Press was able to go from a legacy communication solution to a cloud enabled Enterprise grade Microsoft Teams Direct Routing solution in less than 60 days. Posted: 29 Jan 2020 \| Published: 29 Jan 2020 TOPICS: Cloud Computing \| Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Networking \| Telephony Services \| Telephony Systems

Selecting a Cloud-Based ITSM Solution:5 Unexpected Considerations sponsored by SolarWinds, Inc. RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs. Posted: 20 Apr 2020 \| Published: 10 Mar 2020 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services

Transforming Communications at NPower sponsored by FourNet CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform. Posted: 04 Aug 2020 \| Published: 04 Aug 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Communications Software \| Communications Systems \| IP Routers \| IP Telephony \| Networking \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| VoIP

Making the business case for quantum computing sponsored by ComputerWeekly.com EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing. Posted: 15 Mar 2021 \| Published: 15 Mar 2021 TOPICS: Architectures \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Systems

The Five Challenges Of Modern It Operations sponsored by OpsRamp WHITE PAPER: Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp. Posted: 12 Nov 2020 \| Published: 12 Nov 2020 TOPICS: Artificial Intelligence \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Asset Management Software \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Spending

Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM) sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

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