411 Calls

EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.

Posted: 26 Nov 2020 | Published: 10 Dec 2020

WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.

Posted: 14 Sep 2020 | Published: 14 Sep 2020

EGUIDE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

Posted: 26 Mar 2021 | Published: 26 Mar 2021

RESOURCE: In this resource, the experts at Gartner walk you through the top strategic technology trends set to rock the business world in 2021: the Internet of Behaviors, AI engineering, hyperautomation, and many more.

Posted: 26 Feb 2021 | Published: 19 Oct 2020

EZINE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

Posted: 27 Aug 2020 | Published: 10 Sep 2020

DATA SHEET: CallTower delivers a Native Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. The solution helps to ensure a personalized implementation, adoption, training and support strategy. Want to learn more? Download this solution brief.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.

Posted: 18 Aug 2020 | Published: 27 May 2020

VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.

Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.

Posted: 21 Oct 2020 | Published: 21 Oct 2020

EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.

Posted: 23 Oct 2020 | Published: 12 Nov 2020