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How Does your Service Measure Up? Getting to Grips with Metrics
sponsored by GoToAssist
WHITE PAPER: This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

GoToAssist

Executive Paper: Oracle Crystal Ball
sponsored by Oracle Corporation
WHITE PAPER: Increase revenue. Decrease costs. Reduce development time. Every day you strive to meet these goals. And each business decision you make either enables you to advance toward them - or impedes your progress. Read this paper to learn more.
Posted: 16 Sep 2009 | Published: 14 Sep 2009

Oracle Corporation

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform
sponsored by IBM
WHITE PAPER: Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.
Posted: 14 Nov 2011 | Published: 14 Nov 2011

IBM

Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders
sponsored by Oracle Corporation
WHITE PAPER: This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.
Posted: 15 Sep 2009 | Published: 01 Dec 2008

Oracle Corporation

7 Requirements of Data Loss Prevention
sponsored by Symantec Corporation
WHITE PAPER: This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
Posted: 10 Mar 2009 | Published: 10 Mar 2009

Symantec Corporation

Economic Vitality: Prosperity and Public Engagement in a Data-Driven World
sponsored by IBM
WHITE PAPER: This whitepaper considers tactics to capitalize on a variety of data organizations have at their disposal. It also discusses how the right tactics and culture can give end-users the experience and confidence they need to continue being paying customers.
Posted: 11 Nov 2015 | Published: 11 Nov 2015

IBM

Real World Predictive Analytics: Putting Analysis Into Action for Visible Results
sponsored by IBM
WHITE PAPER: This white paper describes how predictive analytics can deliver business value across the enterprise. It discusses a number of scenarios in which predictive analytics addresses key business issues, and illustrates ways in which analytical capabilities are deployed in business processes.
Posted: 18 Feb 2015 | Published: 31 May 2010

IBM

3 Ways a N.Y. Hospital Saw Its Workflows Reprogrammed
sponsored by McKesson Corporation
WHITE PAPER: This whitepaper considers how one New York hospital re-evaluated their communication workflows, and shares their improvements. Read on to see how software is reshaping the industry, and how your organization could see similar results.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

McKesson Corporation

Intelligently Connect the Healthcare Enterprise With The Right Platform
sponsored by Hitachi Vantara
WHITE PAPER: This white paper highlights a data management strategy that allows healthcare organizations to increase the flexibility and mobility of patient data, and also empower insightful enterprise-wide analytics. Read on to learn more.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

Hitachi Vantara

Multi-Faceted Predictive Analytics for Your Enterprise
sponsored by IBM
WHITE PAPER: Learn how to enable your organization to use predictive outcomes and business results to improve your operations and business processes.
Posted: 23 Feb 2015 | Published: 30 Jun 2014

IBM