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e-Metrics Reports
 
Dashboards Don’t Work (Unless You Have a Metrics Management Strategy)
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper delves into the problem of IT measurement, and explores the problem with one-size-fits-all dashboards. Discover for yourself what functions to consider when evaluating a tool for backing up your metrics strategy, including: automated collection and consolidation, metrics history, dimensioning, and more.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

TeamQuest Corporation

Security Awareness with Protecting Information
sponsored by Information Shield, Inc.
SOFTWARE LISTING: Protecting Information is a quarterly security and privacy awareness newsletter that you can easily customize and distribute to your entire organization.
Posted: 11 Feb 2008 | Published: 01 Jan 2007


Earned Value Lite: Making Earned Value Management Work for Every Project
sponsored by Oracle Corporation
WHITE PAPER: Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.
Posted: 10 Aug 2009 | Published: 01 May 2009

Oracle Corporation

7 Requirements of Data Loss Prevention
sponsored by Symantec Corporation
WHITE PAPER: This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
Posted: 10 Mar 2009 | Published: 10 Mar 2009

Symantec Corporation

Pentaho BI 4 Launch
sponsored by Pentaho Corporation
PRESENTATION TRANSCRIPT: This presentation transcript is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Read to learn about the latest features including: interactive reporting, data discovery capabilities, and new user interface.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Pentaho Corporation

Contact Center Metrics for Customer Experience Success
sponsored by Desk.com (A Salesforce Company)
EGUIDE: In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

Desk.com (A Salesforce Company)

The Total Economic Impact of CA Technologies’ Business Service Insight Solution
sponsored by CA Technologies.
WHITE PAPER: Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.
Posted: 08 Dec 2011 | Published: 07 Dec 2011

CA Technologies.

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Calculating Earned Business Value for an Agile Project
sponsored by CollabNet
WHITE PAPER: In this paper, CollabNet’s Dan Rawsthorne defines Earned Business Value (EBV), a new metric for Agile projects that replaces standard Earned Value Analysis (EVA) metrics. With EBV, Agile teams see a clearer picture of a project’s progress, which can be used to strategically adapt to evolving business conditions.
Posted: 14 Jul 2010 | Published: 13 Jul 2010

CollabNet

The Oracle SOA Governance Solution
sponsored by Oracle Corporation
DATA SHEET: Successful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution.
Posted: 14 May 2009 | Published: 14 May 2009

Oracle Corporation
 
 
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