This expert e-guide explains why architecting a new platform that meets everyone's needs is vital for today's organizations. Find out why the focus should be on data centralization and explore platforms that are providing the access remote employees want with the support IT can manage.
Access this case study to see how a leading logistics service provider leveraged 3 IT service management (ITSM) tools in a single portal without interrupting its mission-critical IT services during the integration.
This white paper examines how the W Hotel of Bangkok was able to find a reliable, flexible strategy for Wi-Fi delivery that made guests happy and reduced the management burden's placed on the hotel's IT staff.
There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
This helpful guide explains how the effective implementation of SSL certificates is critical to protecting your customers, earning their trust, and ensuring your success when it comes to conducting business online.
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