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VoIP Services Reports
 
How one Organization Overcame Fault Communications
sponsored by IR
WHITE PAPER: By discovering insight to both causes and symptoms of poor voice quality, one leader in contact center solutions was able to efficiently restore theirs. Learn how to also achieve call visibility with intelligent alerting for incident management in unified communications.
Posted: 13 May 2016 | Published: 13 May 2016

IR

9 Considerations to Choose the Right Cloud Phone Provider
sponsored by ShoreTel
WHITE PAPER: Businesses today are turning to cloud phone systems more than ever, but how do you know which one is right for you? To choose the one that's best for your business, we've dialed it down to 9 simple questions you should ask before pressing one for yes.
Posted: 11 Aug 2014 | Published: 11 Aug 2014

ShoreTel

How VoIP Delivers Tangible Business Benefits: A Case for Implementation
sponsored by Avaya CenturyLink
RESOURCE: Discover how to improve employee productivity and enhance customer experience—within IT's budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits, overcoming aging network infrastructure.
Posted: 05 Jul 2016 | Published: 02 May 2016

Avaya CenturyLink

Select Wines Chooses StarLeaf for Collaboration Solutions
sponsored by StarLeaf
CASE STUDY: Discover how a growing wine importer mitigated their ballooning travel budget by implementing improved collaboration and communications.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

StarLeaf

Trends in Enterprise Mobility
sponsored by ComputerWeekly.com
WHITE PAPER: This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.
Posted: 22 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Sangoma Technologies

Ensuring VoIP Quality at Healthcare Call Centers
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, learn how this healthcare insurance provider gained visibility into call noise sources and discovered the origin of their call issues.
Posted: 23 Nov 2015 | Published: 11 Feb 2015

NetScout Systems, Inc.

SIP Management: Top benefits and potential challenges
sponsored by Metaswitch Networks
EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks

Workplace Collaboration Partners Pursue Skype for Business
sponsored by Carousel Industries
EGUIDE: This e-guide discusses how Skype for Business has changed the way that enterprises collaborate, and examines how collaboration has evolved beyond the conference room and into workers' pockets.
Posted: 18 Feb 2016 | Published: 15 Feb 2016

Carousel Industries

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel
 
 
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