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Remote Access Software

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ALSO CALLED: RAS
DEFINITION: Remote access is the ability to get access to a computer or a network from a remote distance. In corporations, people at branch offices, telecommuters, and people who are travelling may need access to the corporation's network. Home users get access to the Internet through remote access to an Internet service provider (ISP). Dial-up connection through desktop, notebook, or handheld computer modem  … 
Definition continues below.
Remote Access SoftwareReports
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What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services
sponsored by Dell and Microsoft
PRESENTATION TRANSCRIPT: In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services.
Posted: 17 Dec 2009 | Published: 17 Dec 2009

Dell and Microsoft

Dell, Intel, & Microsoft Deliver Groundbreaking Efficiency and Productivity
sponsored by Dell, Inc. and Intel®
DATA SHEET: Dell systems with Intel® vPro™ technology running Microsoft® Windows® 7 can enhance your user experience and help optimize your IT resources helping to save time and money.
Posted: 25 Nov 2009 | Published: 25 Nov 2009

Dell, Inc. and Intel®

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
sponsored by NTR Global
WHITE PAPER: Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
WHITE PAPER: This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

What's New in Windows Server 2008 R2?
sponsored by Dell and Microsoft
DATA SHEET: The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!
Posted: 13 Oct 2009 | Published: 13 Oct 2009

Dell and Microsoft

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security
sponsored by Cisco Systems, Inc.
WHITE PAPER: Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

Planning for a Pandemic: Turning Office Workers into Mobile Workers for Business Continuity
sponsored by Fiberlink Communications
WHITE PAPER: This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers.
Posted: 20 Jul 2009 | Published: 20 Jul 2009

Fiberlink Communications

Power efficiency and sustainable Information Technology
sponsored by Intel Corporation
WHITE PAPER: Read this white paper to hear how the authors tackle the ever-increasing problem of the cost of energy consumption in an enterprise. They show how the use of remote power-management technologies allows a business to manage energy consumption while ensuring that systems can be awakened in a reliable, secure manner.
Posted: 27 May 2009 | Published: 23 Dec 2008

Intel Corporation

Optimize Application Performance and Security
sponsored by BlueCoat
DATA SHEET: Blue Coat ProxyClient helps deliver a headquarters work experience to all employees wherever they are. With ProxyClient, you can define which applications to accelerate and which to block based on security and bandwidth requirements.
Posted: 15 May 2009 | Published: 14 May 2009

BlueCoat

HSBC Calculates Improved IT Support Productivity and Patch Management
sponsored by Intel Corporation
WHITE PAPER: In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
Posted: 02 Apr 2009 | Published: 02 Apr 2009

Intel Corporation

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service
sponsored by BlackBerry
CASE STUDY: In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.
Posted: 26 Feb 2009 | Published: 26 Feb 2009

BlackBerry

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

How to Extend your Virtual Private Network with Citrix GoToMyPC Corporate
sponsored by Citrix Online - GotoMyPC
WHITE PAPER: Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Citrix Online - GotoMyPC

Small Business VoIP: The Basics
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks
sponsored by EMC Corporation
WHITE PAPER: Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: 21 Aug 2008 | Published: 15 Aug 2008

EMC Corporation

Remote Data Protection
sponsored by IBM
WHITE PAPER: Thanks to IBM's Remote Data Protection Service you can efficiently back up your data so that it can be more easily recovered in the event of a disaster. This pay-as-you-use subscription service includes hardware, software and operational support.
Posted: 29 May 2008 | Published: 29 May 2008

IBM

Enterprise-Scale Console & Terminal Window Server Session Recording
sponsored by ObserveIT
WHITE PAPER: Read this white paper to learn how Windows session recording technology can help verify that 3rd party and internal privileged users are compliant with corporate policy.
Posted: 26 Mar 2008 | Published: 01 Mar 2008

ObserveIT

Citrix Presentation Server
sponsored by Citrix
PRODUCT LITERATURE: Citrix Presentation Server makes it easier to achieve consolidation and centralization of IT resources for greater efficiency and cost savings.
Posted: 05 Dec 2006 | Published: 01 Jan 2005

Citrix

F5 Security Solutions for Messaging Systems
sponsored by F5 Networks, Inc.
WHITE PAPER: Are you looking for reliable and secure access to email from anywhere no matter what kind of device you are using? This paper details a solution that allows you to rely on email that is efficiently delivered, with minimal latency times & im...
Posted: 17 Nov 2006 | Published: 01 Sep 2006

F5 Networks, Inc.

Secure Optimized Data Protection for Remote Offices
sponsored by Symantec Corporation
WHITE PAPER: Learn how to protect remote office data while simplifying backup and recovery tasks. Be better prepared for and recover more easily from equipment failure, virus attack or accidental loss of vital files.
Posted: 24 Apr 2006 | Published: 01 Feb 2006

Symantec Corporation
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REMOTE ACCESS SOFTWARE DEFINITION (continued): …  over regular telephone lines is a common method of remote access. Remote access is also possible using a dedicated line between a computer or a remote local area network and the "central" or main corporate local area network. A dedicated line is more expensive and less flexible but offers faster data rates. Integrated Services Digital Network (ISDN) is a common method of remote access from branch offices since it combines dial-up with faster data rates. Wireless, cable modem, and Digital Subscriber Line (DSL) technologies offer other possibilities for remote access.A remote access server is … 
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