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Remote Access Software

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ALSO CALLED: RAS
DEFINITION: Remote access is the ability to get access to a computer or a network from a remote distance. In corporations, people at branch offices, telecommuters, and people who are travelling may need access to the corporation's network. Home users get access to the Internet through remote access to an Internet service provider (ISP). Dial-up connection through desktop, notebook, or handheld computer modem  … 
Definition continues below.
Remote Access SoftwareWhite Papers (View All Report Types)
1 - 25 of 37 Matches Previous Page  | Next Page
Improving Collaboration and Trimming Infrastructure Costs in a Hybrid Environment
sponsored by IBM
WHITE PAPER: This white paper describes how IBM SmartCloud services helped Brunswick Corporation, an employer of 16,000 worldwide, to cost-effectively support a variety of mobile devices, and also enabled them to move email, meeting, and other capabilities to the cloud while keeping other applications in-house.
Posted: 30 Sep 2014 | Published: 29 Nov 2013

IBM

Secure Remote Access your Users will Love
sponsored by Citrix
WHITE PAPER: This whitepaper looks at a set of secure-by-design remote access solutions dedicated to delivering a user-centric experience and making it simple for users to work any way they choose.
Posted: 06 Jan 2014 | Published: 06 Jan 2014

Citrix

Intel® Centrino® Duo Processor Technology with Intel® Core™2 Duo Processor
sponsored by Intel Corporation
WHITE PAPER: This fact sheet details a new technology that provides five times faster wireless performance and two times better range than 802.11 a/g solutions.
Posted: 29 Nov 2013 | Published: 01 Nov 2007

Intel Corporation

Make Life Easier - Let End Users Connect to Computers from Anywhere with My Desktop
sponsored by SysAid Technologies Ltd
WHITE PAPER: This resource explores a remote access technology that lets your end users connect to their work computer from virtually any computer or smartphone in a cost-effective, secure, business oriented manner that your business will approve of.
Posted: 30 Aug 2012 | Published: 30 Aug 2012

SysAid Technologies Ltd

Next Generation Enterprise WAN Regional WAN Remote Access VPN overview
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this paper to learn how deploying routed WAN solutions for borderless networks enables your business to support mobile workers and branch offices therefore contributing to increased productivity and performance across the enterprise.
Posted: 11 Jul 2012 | Published: 11 Jul 2012

Cisco Systems, Inc.

How four IT organizations re-define the workplace
sponsored by Citrix
WHITE PAPER: Explore 4 key examples of how businesses in all industries are leveraging desktop and application virtualization solutions to embrace workshifting and capitalize on efficiency and productivity gains in this essential resource.
Posted: 13 Apr 2012 | Published: 31 Dec 2011

Citrix

Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER: Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

LogMeIn, Inc.

Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER: Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
Posted: 01 Feb 2012 | Published: 01 Feb 2012

LogMeIn, Inc.

Desktop as a Service: Overcome Key VDI Obstacles
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read this white paper to learn about a new comprehensive virtualization solution can help you reduce complexity in the data center, reduce acquisition costs, and enhance end-user experiences.
Posted: 15 Dec 2011 | Published: 15 Dec 2011

Dell, Inc. and Intel®

AT&T Network-based IP VPN Remote Access (ANIRA)
sponsored by AT&T Corp
WHITE PAPER: AT&T Network-based IP VPN Remote Access (ANIRA) offers remote users and traveling users access to corporate information & productivity applications on the fly, whether away from or within the office.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

AT&T Corp

AT&T Global Network Client: Providing Secure Remote Access with the AT&T Global Network Client
sponsored by AT&T Corp
WHITE PAPER: The AT&T Global Network Client provides secure remote network access anywhere, at any time.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

AT&T Corp

Effectively Balancing Speed, Quality and Cost Metrics
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Citrix Online- GoToAssist

Understanding Desktop Virtualization
sponsored by Intel
WHITE PAPER: This white paper describes the variety of desktop virtualization models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption. Also identified are the major providers of software solutions and the end-point devices to deploy each model.
Posted: 14 Sep 2011 | Published: 13 Sep 2011

Intel

LogMeIn Rescue Case Study: Improving Remote Assistance Efficiency at Sophos
sponsored by LogMeIn, Inc.
WHITE PAPER: Sophos chose LogMein Rescue to help them improve their remote assistance efficiency .LogMeIn Rescue has made the job of administering their remote assistance tool much easier, but it also impacts the tech and the end customer.
Posted: 27 Jul 2011 | Published: 27 Jul 2011

LogMeIn, Inc.

Top 10 Reasons to Upgrade to Windows Server 2008 R2
sponsored by Dell and Microsoft
WHITE PAPER: Windows Server® 2008 R2 is the newest Windows Server operating system from Microsoft. Designed to help organizations reduce operating costs and increase efficiencies, Windows Server 2008 R2 provides enhanced management control over resources across the enterprise. Read the top 10 reasons why you should upgrade to Windows Server 2008 R2.
Posted: 22 Jun 2011 | Published: 21 Jun 2011

Dell and Microsoft

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success
sponsored by Dell and VMware
WHITE PAPER: Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.
Posted: 10 Mar 2011 | Published: 10 Mar 2011

Dell and VMware

Flexible Computing: Advancing End-User Productivity with Centralized Control
sponsored by Dell and VMware
WHITE PAPER: Supporting an increasingly distributed workforce can be a huge drain on IT resources. By enabling a customized end-user experience with server-based control of data, settings, and applications, the Dell™ Flexible Computing Solutions suite of products and services is designed to simplify management, enhance security, and lower TCO.
Posted: 04 Mar 2011 | Published: 04 Mar 2011

Dell and VMware

So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs?
sponsored by Ericom Software
WHITE PAPER: This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.
Posted: 27 Jan 2011 | Published: 27 Jan 2011

Ericom Software

Overcoming Applications Barriers to Windows 7 Migration
sponsored by Symantec Corporation
WHITE PAPER: This paper outlines the applications barrier to Windows 7 migration, explores alternative ways to resolve it, presents Altiris Deployment Solution, and illustrates its compelling advantages for your Windows 7 migration and beyond.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Symantec Corporation

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant
sponsored by GFI Software
WHITE PAPER: With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Capitalizing on Microsoft Windows 7 Mobility Features for Secure Remote Access
sponsored by Dell, Inc. and Microsoft Windows 7
WHITE PAPER: As legions of mobile workers connect to their organizations' internal networks, IT leaders must find ways to enhance efficiency and simplify management of remote systems. Read this paper to learn about recent innovations in Dell™ client solutions and the Microsoft® Windows® 7 OS that enable faster, easier mobile access to networks than ever before.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

Dell, Inc. and Microsoft Windows 7

Citrix Receiver for Enterprise Apps
sponsored by Citrix
WHITE PAPER: This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns.
Posted: 31 Mar 2010 | Published: 31 Mar 2010

Citrix

Making the Right Move to a Managed Service Provider for SSL VPN
sponsored by MegaPath Inc.
WHITE PAPER: Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity.
Posted: 26 Mar 2010 | Published: 26 Mar 2010

MegaPath Inc.

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
sponsored by NTR Global
WHITE PAPER: Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
WHITE PAPER: This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global
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REMOTE ACCESS SOFTWARE DEFINITION (continued): …  over regular telephone lines is a common method of remote access. Remote access is also possible using a dedicated line between a computer or a remote local area network and the "central" or main corporate local area network. A dedicated line is more expensive and less flexible but offers faster data rates. Integrated Services Digital Network (ISDN) is a common method of remote access from branch offices since it combines dial-up with faster data rates. Wireless, cable modem, and Digital Subscriber Line (DSL) technologies offer other possibilities for remote access.A remote access server is … 
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