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Remote Access Services Reports
 
Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience
sponsored by Gomez
WHITE PAPER: This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace.
Posted: 23 Apr 2008 | Published: 01 Apr 2008

Gomez

How Much Is Software Complexity Costing You?
sponsored by IBM
WHITE PAPER: In this infographic, you will discover how to streamline IT service cost and time with a single point of contact, and prevent downtime. Read on to access a solution that will help your business increase end-user productivity to enhance business results, and more.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

Strategies for the Modern Mainframe Environment: Skill Sustainability and Cost Reduction
sponsored by Global Technology Solutions Group
WHITE PAPER: In this expert white paper, you will determine if a lack of mainframe skill is limiting your ability to drive business innovation; you will also discover how to leverage your service partner's skills and processes to optimize IT costs and holistically reduce MIPS with 3 best practices.
Posted: 25 Feb 2016 | Published: 10 Feb 2016

Global Technology Solutions Group

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

The Six Key Inflection Points You Can't Ignore in IT Infrastructure and Operations
sponsored by NetEnrich
VIDEO: In this webcast, Raju Chekuri, CEO of NetEnrich, addresses the constantly shifting landscape of IT and several best practices that will help you excel at meeting your specific IT demands. Tune in now to discover and solve the 6 key challenges faced when optimizing your operations for the cloud.
Posted: 07 Dec 2015 | Premiered: 17 Aug 2015

NetEnrich

The MSP’s Ultimate Guide to Cold Calling
sponsored by Intronis
WHITE PAPER: In this white paper, learn how to warm up to cold calling—explore the basics, learn how to handle rejections, discover how to handle 6 common cold calling situations, and finally, how to break through.
Posted: 06 May 2016 | Published: 06 May 2016

Intronis

IT Infrastructure & Operations Management Summit 2016: Highlights to Expect
sponsored by Gartner
RESOURCE: Featured in this resource is the agenda for Gartner's 2016 IT Infrastructure & Operations Management Summit. Access now to discover this year's keynote speakers, including Andreas Ekström, Journalist, and Digital Futurist, and learn how to organize I&O to support a bimodal and digital future.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Gartner

Defining and Simulating ITIL Processes with Advanced Business Modeling
sponsored by Global Knowledge
WHITE PAPER: In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources.
Posted: 11 Mar 2016 | Published: 26 Feb 2016

Global Knowledge

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal

5 steps to aligning IT to the needs of your organization
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

CISCO & INTEL® XEON® PROCESSOR
 
 
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