RTSP: One of the Foundations of Convergence
sponsored by F5 Networks
WHITE PAPER:
Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it.
Posted: 28 Apr 2008 | Published: 01 Sep 2007
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Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER:
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
WHITE PAPER:
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007
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Testing as Managed Services - TMS
sponsored by Wipro Technologies
WHITE PAPER:
Testing as Managed Service' also known as TMS is a delivery model which encompasses all the QA activities across project, programs and organization across enterprise domain. This document analyzes the challenges faced in testing enterprise applications and explains some enefits from successful implementation of TMS.
Posted: 27 Feb 2009 | Published: 27 Feb 2009
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How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems
sponsored by McCabe Software, Inc.
CASE STUDY:
Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.
Posted: 19 Apr 2012 | Published: 19 Apr 2012
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Solution Spotlight: Data Quality, IT, and The Business
sponsored by IBM and Softchoice
EGUIDE:
The consequences of poor quality data can be catastrophic – for BergerABAM, an engineering and construction company, the result of bad data was a $1 million deficit. Read this expert guide to learn why businesses today need data quality management policies and find out how to craft an effective initiative.
Posted: 14 Dec 2012 | Published: 14 Dec 2012
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Top 10 reasons why HP software customers are moving to IBM
sponsored by IBM
WHITE PAPER:
Take a moment to see how many of these top 10 benefits you’re realizing with your HP Software solutions. And then remember: With IBM, you can achieve them all.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
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Practical Uses for Radio Frequency Identification (RFID) Technology in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER:
More than a great technology, RFID is an excellent business tool
that helps manage supply chains, increase margins and profits, and
decrease costs.
Posted: 04 Mar 2009 | Published: 04 Mar 2009
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Enterprise Strategies to Improve Application Testing: Optimized Test Environments Speed the Deployment of Reliable Applications
sponsored by IBM
WHITE PAPER:
Princeton Softech Optim™ enables IT organizations to meet even the most complex application testing challenge by providing all the fundamental components of an effective test data management strategy.
Posted: 14 Mar 2008 | Published: 01 Dec 2005
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Closed Loop Quality Management: Improving Customer Focus from Design to Delivery
sponsored by Apriso Corporation
ANALYST REPORT:
Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution.
Posted: 09 Mar 2011 | Published: 09 Mar 2011
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