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Quality Standards White Papers (View All Report Types)
 
World Quality Report 2016-17 - Current Trends in Quality Assurance and Testing
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This past year has seen an unrelenting uptake of new technologies, including the Internet of Things, as organizations seek to disrupt with digital at an ever faster pace. This eighth edition of the World Quality Report illustrates the impact of these trends on the Quality Assurance (QA) and Testing function.
Posted: 01 Mar 2017 | Published: 01 Mar 2017

Hewlett Packard Enterprise

Total Quality Assurance for Businesses with a Global Business Plan
sponsored by IFS
WHITE PAPER: Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection.
Posted: 18 Feb 2013 | Published: 18 Feb 2013

IFS

Value-Driven Quality Management for Complex Systems: Six Strategies for Reducing Cost and Risk
sponsored by IBM
WHITE PAPER: This paper looks at quality strategies which deliver a positive operational return on investment, improving quality whilst reducing cost and risk. Read on to learn more.
Posted: 02 Nov 2010 | Published: 08 Jul 2010

IBM

Improve Business Performance and Customer Loyalty in 5 Steps
sponsored by Infor
WHITE PAPER: Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

RTSP: One of the Foundations of Convergence
sponsored by F5 Networks
WHITE PAPER: Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks

Practical Uses for Radio Frequency Identification (RFID) Technology in Manufacturing and Distribution Applications
sponsored by Intermec
WHITE PAPER: More than a great technology, RFID is an excellent business tool that helps manage supply chains, increase margins and profits, and decrease costs.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

Intermec

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
WHITE PAPER: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007

Teleformix

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation
WHITE PAPER: This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: 05 Jan 2009 | Published: 24 Dec 2008

DataFlux Corporation

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness
sponsored by LogiGear Corporation
WHITE PAPER: This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.
Posted: 04 Aug 2008 | Published: 01 Jan 2006

LogiGear Corporation
 
 
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