Review just a few successful radio frequency identification (RFID) implementations and something about the technology becomes very clear: the value RFID provides comes from improved processes and from how well the technology and processes are integrated with enterprise systems. That is why, despite all the focus on tag costs and product features, fundamental decisions about processes and system design have the greatest impact on the value and return on investment the RFID system provides. It's also why using experts to assist with system design and implementation is one of the safest and most effective RFID investments companies can make.

You don't have to be an expert to see the value of RFID enabled process changes - many case studies and articles about RFID users illustrate it clearly. However, expertise is required for planning the system infrastructure; determining the degree of communication and integration required for host systems; supporting current processes - or designing new ones; developing supportable criteria for systems performance Success; applying the most effective readers, antennas, tags and standards; and making sure it all works as intended.