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IBM Resilient Services for Telecommunication - Identifying and using the right architecture for delivering resilient services
sponsored by IBM
EBRIEF: IT professionals are examining their current enterprise architecture to make sure they have the right infrastructure and applications to meet business objectives.
Posted: 01 Aug 2014 | Published: 28 Feb 2014

IBM

Tackling the Challenges of ITSM
sponsored by FrontRange Solutions Inc.
VIDEO: Discover 4 major challenges that are associated with ITSM and how a hybrid solution can tackle them effectively.
Posted: 29 Jul 2014 | Premiered: 02 Jan 2013

FrontRange Solutions Inc.

Selling Cloud Services to the Right Customers
sponsored by N-able Technologies
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

Integrate Software License Optimization and IT Service Management to Increase Efficiency and Reduce Costs
sponsored by Flexera Software
WHITE PAPER: This white paper explores the capabilities of ITSM and software license optimization tools and delves into how you can integrate them to reduce costs, increase efficiency, and eliminate waste.
Posted: 25 Jun 2014 | Published: 28 Feb 2014

Flexera Software

Your Guide to Improving IT Service Consistency
sponsored by Pangea Systems
WHITE PAPER: This exclusive whitepaper details how to use a process foundation to enable an IT service desk that provides the reliability and consistency you need.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Better Service and Tighter Control: Innovations in Service Catalogs
sponsored by Hewlett-Packard Company
WEBCAST: In this on-demand webcast, discover how IT can deliver IT services more efficiently with an orchestrated approach to service portfolio management and the service catalog.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

Cloud-Based PBX: A Clear Value for Businesses
sponsored by Arkadin
WHITE PAPER: This white paper explains why a cloud-based private branch exchange (PBX) could be an innovative, cost-effective option for enterprise phone systems.
Posted: 24 Jul 2014 | Published: 24 Jul 2014

Arkadin

CW Special report on Atos
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 9 page special report, updated for 2014, gives you the facts on Atos, its strategy, products and services and financial performance.
Posted: 01 May 2014 | Published: 05 May 2014

ComputerWeekly.com

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM
 
 
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