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Mobile Network Operators Reports
Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

How to Enable the Private Cloud and Disable Shadow IT
sponsored by SolidFire
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) solution that enables the private cloud and disables shadow IT, allowing developers more room for innovation and project growth.
Posted: 16 Jun 2015 | Published: 17 Mar 2015


Advance the Fight Against Cyber Threats
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: When it comes to protecting yourself from advanced attacks, you can't always do it alone. This white paper discusses the benefits of adopting security services and gives advice on how to best take advantage of them.
Posted: 21 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Enterprise

The Comprehensive IT Managed Services Guide for Enterprise CIOs
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn how to establish an IT managed services provider strategy to cover new delivery models in your organization. Access this guide to focus your business around a comprehensive DR/BC strategy, as well as access insider tips on outsourcing app development, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015


Top 10 Ways to Improve Help Desk for MSPs
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the top 10 ways MSPs can use Help Desk to grow their business. Read on to learn more.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able

The Bimodal IT Approach
sponsored by Melbourne IT
WHITE PAPER: In this white paper, learn how to effectively adopt a Bimodal IT operational model. Additionally, see how taking the strategic step towards cloud integration with enterprise services can improve workflow, application delivery, and more.
Posted: 02 Oct 2015 | Published: 02 Oct 2015

Melbourne IT

Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

Think Like a Consultant Deliver Like a Tech
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Solarwinds N-able

Woolworth's Head of Infrastructure Talks IT Optimization
sponsored by Cisco Systems, Inc and Citrix
VIDEO: Tune into this brief video to learn how the head of infrastructure at a major retailer leveraged IT services with integrated technologies.
Posted: 03 Nov 2015 | Premiered: 05 May 2015

Cisco Systems, Inc and Citrix
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