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How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

An Inside Look into CA Workload Automation
sponsored by CA Technologies.
VIDEO: This video and accompanying demonstration offer an inside look into a workload automation tool that allows you to manage business processes from a single point of control.
Posted: 13 Jul 2015 | Premiered: 13 Jul 2015

CA Technologies.

How to Enable a Faster, More Agile IT
sponsored by HP and Intel® Xeon® processor
VIDEO: View the following video to learn how to accelerate your IT service delivery with greater agility and without the huge payout to get it. Access now to learn more.
Posted: 17 Jun 2015 | Premiered: 17 Jun 2015

HP and Intel® Xeon® processor

Top Search Changes in SmartCloud Control Desk 7.5.1
sponsored by IBM
TECHNICAL ARTICLE: This paper offers an overview of the application changes to search in SmartCloud Control Desk 7.5.1, an IT service management (ITSM) solution.
Posted: 08 Jul 2015 | Published: 11 Mar 2014

IBM

In demand: the culture of online service provision
sponsored by ComputerWeekly.com
ANALYST REPORT: Providing the platforms to support online applications is a must for most organisations. For those pursuing a career in IT and seeking to gain the necessary accreditations, there are higher salaries on offer and an opportunity to be part of the future of IT, say analysts Bob Tarzey and Bernt Østergaard.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

ComputerWeekly.com

Cool Vendors in Infrastructure Services, 2015
sponsored by RES Software
WHITE PAPER: This white paper examines five solution vendors that represent the diversity of new business models and approaches that are allowing enterprises to transform their IT environment and align with demands for increased digital capabilities.
Posted: 05 May 2015 | Published: 10 Apr 2015

RES Software

Is Your ITAM Practice Aligned with Your ITSM Processes?
sponsored by Unisys
WHITE PAPER: In this white paper, discover an ITAM solution that plays a key role in improving the ITSM process.
Posted: 06 May 2015 | Published: 01 Mar 2014

Unisys

Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation
 
 
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