Mobile ISP

WHITE PAPER: Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.

Posted: 05 Mar 2013 | Published: 05 Mar 2013

CASE STUDY: In order to find a scalable virtualized computing system Hostworks, a digital media environment management company, turned to elastic computing to keep up with the unpredictable demand of their users. Read this case study to learn how they evaluated their options and why they chose the system they did.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

WHITE PAPER: Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.

Posted: 28 Feb 2013 | Published: 31 May 2012

CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

VIDEO: HP offers custom solutions to organizations that utilize hybrid delivery to meet specific business needs and goals. Access this video to see how DreamWorks animation partnered with HP to closer link their IT solutions with their business goals.

Posted: 28 Aug 2012 | Premiered: 28 Aug 2012

WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations.

Posted: 08 Aug 2012 | Published: 29 Jun 2012

WHITE PAPER: Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.

Posted: 20 Jan 2012 | Published: 01 Oct 2011

WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 30 Apr 2012

WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.

Posted: 11 Jul 2012 | Premiered: Jul 1, 2012