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Managed Services Reports
 
Linking resiliency to business objectives: How to make a case for corporate investment
sponsored by IBM
WHITE PAPER: This white paper serves as a guideline for IT professionals, and explains how to generate investment for resiliency initiatives by linking IT risks to business risk using one resiliency services framework. Access this white paper to learn how to uncover the critical connections between IT and the business.
Posted: 31 Aug 2015 | Published: 31 May 2015

IBM

Exclusive E-Guide: Don't Let Security Risks Derail Your Migration to the Cloud
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explains how CIOs are managing their cloud security concerns by using trusted providers and doing due diligence in negotiating contracts. Access this exclusive guide now to discover why not all cloud security threats are the same.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

Oracle Corporation

4 Critical Steps for IT Uptime, Security, and Connectivity
sponsored by CyrusOne
WHITE PAPER: To accommodate customer demands, increasing amounts of data, and changing regulations, your business needs to stay ahead of the curve. This white paper explores how colocation can help you do just that, with high levels of network flexibility and security.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

CyrusOne

Is Your ITSM Keeping Up With The Business?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how consolidation, automation, and self-service can simplify and transform your ITSM practices to align with strategic business objectives.
Posted: 03 Sep 2015 | Published: 03 Sep 2015

ServiceNow

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Rx Systems Provide Around the Clock Support to 4800 UK Pharmacies with CentraStage
sponsored by CentraStage
CASE STUDY: This case study takes a look at how remote monitoring and management tools can help enhance your service delivery speeds and ensure system reliability.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

CentraStage

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett Packard Enterprise

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

Cisco Global Cloud Index Q&A
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
Posted: 11 Dec 2013 | Published: 11 Dec 2013

Cisco Systems, Inc.

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Access this brief white paper to understand how service automation tools and processes provide IT value.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow
 
 
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