This white paper delves into digital trends known as the "3rd Platform" that are shaking up and forcing businesses to transform their IT service management (ITSM). Read on to learn about the new ITSM architecture that integrates to supports these innovative trends.
Software developed by an open source community with testing, certification, documentation, training and support can help IT organizations experience lower middleware with total cost of ownership and risk. Read this white paper to learn about the benefits of open source technology.
When it comes to protecting yourself from advanced attacks, you can't always do it alone. This white paper discusses the benefits of adopting security services and gives advice on how to best take advantage of them.
This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
This case study shows how one managed service provider (MSP) was able to easily connect its global branches through automation. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
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