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May 18, 2013

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The Changing Role of the CIO sponsored by Hewlett-Packard Limited PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

SPRINT Enables Intelligent Enterprise sponsored by Hewlett-Packard Company CASE STUDY: Every CIO would like to improve IT services and streamline service desk processes. Access this case study to learn how the IT department at Sprint Nextel Corporation did just that, reducing service desk incidents from 300 to 45 and slashing critical events by 20%. Posted: 06 Feb 2012 \| Published: 01 Nov 2011 TOPICS: Application Performance Management \| Application Performance Management Software \| IT Management \| IT Service Centers \| IT Service Management \| IT Services \| ITIL

A guide on how to select an ITSM Software Solution in 2013 sponsored by Flycast Partners WHITE PAPER: This white paper is an essential resource for companies that are evaluating or investing in service desk software. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: Data Center Management \| IT Service Management \| IT Services \| Systems Management

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business." Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Service Management \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

Data Center Services from HP Enterprise Services sponsored by Hewlett-Packard Limited VIDEO: HP offers solutions that scale services to meet your business needs. Access this video to find out how HP can help you and your data center increase flexibility and lower operating costs today. Posted: 28 Aug 2012 \| Premiered: 28 Aug 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

SMB Case Study: Private Cloud Infrastructure Fosters Agility, Drives Business sponsored by VMware, Inc. CASE STUDY: Hear from CIO of Seven Corners Inc., George Reed, as he shares his cloud success story. Follow this organization as they implement their cloud initiatives to gain real-world advice for effectively deploying the cloud. Posted: 18 Apr 2013 \| Published: 18 Apr 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Management \| IT Service Management \| IT Services \| Public Cloud \| Public cloud computing

Service area overview - Connect and grow to create seamless, secure, and context-aware experiences sponsored by Hewlett-Packard Limited WHITE PAPER: Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes. Posted: 07 Sep 2012 \| Published: 30 Dec 2011 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

Guide to Successful IT Business Services sponsored by Hewlett-Packard Company EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| CRM \| CRM Services \| IT Management \| IT Services

Build the Intelligent, Integrated Enterprise sponsored by Red Hat WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions. Posted: 20 Apr 2012 \| Premiered: Apr 20, 2012 TOPICS: Business Environment \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| Service Level Management \| SOA

Enterprise CIO Decisions: Building Blocks for a Shared Services Strategy sponsored by SearchCIO.com EZINE: The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs. Posted: 23 Mar 2012 \| Published: 01 Mar 2012 TOPICS: Cloud Computing \| IT Management \| IT Service Management \| IT Services \| Service Level Management \| SOA \| Software as a Service

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