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Dialup Access Services Reports
Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience
sponsored by Gomez
WHITE PAPER: This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace.
Posted: 23 Apr 2008 | Published: 01 Apr 2008


Toronto East General Hospital Secures Its Staff and Equipment with an Integrated Wireless Infrastructure
sponsored by IBM
WHITE PAPER: This case study describes how Toronto East General Hospital implemented a wireless communication system that allows users to immediately communicate with each other throughout the one million-square-foot facility. Read on to uncover the benefits that this hospital experienced as a result.
Posted: 02 Sep 2015 | Published: 31 Oct 2009


Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015


Case Study: ITSM Enables Telecom Company to Expand
sponsored by Unisys
WHITE PAPER: This case study explores how a telecom organization obtained a more efficient method of IT Service Management (ITSM) that enabled them to expand their business in the area of cloud services. Discover how they achieved increased productivity, improved customer service, and more.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


SeaFair IT Gains Global Reach From SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study shows how one managed service provider (MSP) was able to easily connect its global branches through automation. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Solarwinds N-able

ITSM Shake Up: Trends Transforming IT Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper delves into digital trends known as the "3rd Platform" that are shaking up and forcing businesses to transform their IT service management (ITSM). Read on to learn about the new ITSM architecture that integrates to supports these innovative trends.
Posted: 23 Oct 2015 | Published: 31 Aug 2015

Hewlett-Packard Enterprise

How to align supply and demand of your IT services
sponsored by VMware
WHITE PAPER: This brief guide gives you tips for gaining complete visibility into IT costs, and it models this process by explaining how you can make money-driven decisions about cloud adoption.
Posted: 30 Jun 2015 | Published: 24 Jun 2014


Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper analyzes a modern service management platform, discussing how new IT trends have forced service management to change.
Posted: 28 Aug 2015 | Published: 31 Mar 2015


IT Transformation Case Study: Leveraging Cloud Suites for Enterprise
sponsored by VMware
WEBCAST: This webcast serves as a case study for Columbia Sportswear, and examines how they were able to scale their IT infrastructure to meet the needs of their retail company using a hybrid cloud model with mature, stable cloud architecture.
Posted: 25 Aug 2015 | Premiered: Nov 6, 2013


The Bimodal IT Approach
sponsored by Melbourne IT
WHITE PAPER: In this white paper, learn how to effectively adopt a Bimodal IT operational model. Additionally, see how taking the strategic step towards cloud integration with enterprise services can improve workflow, application delivery, and more.
Posted: 02 Oct 2015 | Published: 02 Oct 2015

Melbourne IT
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