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Dialup Access Services Reports
Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience
sponsored by Gomez
WHITE PAPER: This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace.
Posted: 23 Apr 2008 | Published: 01 Apr 2008


Buyer's Guide: Next-Generation Service Management
sponsored by
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

Strati Stands Out in Brazilian MSP Market With SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This white paper outlines how one Brazilian IT services firm was able to easily and successfully make the transition to an MSP without losing any customers. Read on to find out how they were able to provide optimal data security, as well as comprehensive data reporting for maximum customer satisfaction.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able

Your Guide to Building a Successful MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This detailed white paper delves into 4 requirements for building a profitable MSP business and explores a program to help you get started and achieve your business objectives.
Posted: 24 Jul 2015 | Published: 30 Jun 2015

Solarwinds N-able

ITSM Shake Up: Trends Transforming IT Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper delves into digital trends known as the "3rd Platform" that are shaking up and forcing businesses to transform their IT service management (ITSM). Read on to learn about the new ITSM architecture that integrates to supports these innovative trends.
Posted: 23 Oct 2015 | Published: 31 Aug 2015

Hewlett-Packard Enterprise

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

Dive into Cloud Adoption Trends with Intel's Gerald Seaman
sponsored by Dell, Inc.
WEBCAST: This webcast dives into cloud adoption trends with Intel's Gerald Seaman. Tune in to learn what's driving enterprises to different cloud models.
Posted: 14 Aug 2015 | Premiered: Aug 14, 2015

Dell, Inc.

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: This research report explains just how important IT is within a business. Read now to learn how the CIO role is changing and how to plan for the future.
Posted: 06 Jul 2015 | Published: 01 Aug 2014

CA Technologies.

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper analyzes a modern service management platform, discussing how new IT trends have forced service management to change.
Posted: 28 Aug 2015 | Published: 31 Mar 2015

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