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Cherwell Service Management Product Overview Video
sponsored by Cherwell
VIDEO: If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.
Posted: 12 Apr 2017 | Premiered: 06 Sep 2016

Cherwell

The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

Top Tips for Collecting, Storing, and Analyzing Operations Log Data
sponsored by Hewlett Packard Enterprise
WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett Packard Enterprise

Get Cost Visibility and Chargeback for Your Cloud Services
sponsored by Hewlett Packard Enterprise
VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett Packard Enterprise

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

IBM Service Management for Communication Service Providers
sponsored by IBM
SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.
Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

IBM

Trends in Converged Infrastructure Management
sponsored by CA Technologies.
WEBCAST: This exclusive webcast covers the results of a survey of top IT decision makers that reveals the emerging priorities of IT, the challenges facing IT and much more.
Posted: 19 May 2014 | Premiered: May 19, 2014

CA Technologies.

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Bridging Telecom and the web
sponsored by Alcatel-Lucent
WEBCAST: This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.
Posted: 09 Oct 2013 | Premiered: Oct 9, 2013

Alcatel-Lucent

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft
 
 
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