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Computer-Aided Engineering Services Reports
Top Ten Criteria for Selecting a Managed Services Provider
sponsored by IBM
WHITE PAPER: This white paper breaks down the top 10 criteria you should look for when selecting a managed services provider.
Posted: 02 Sep 2015 | Published: 31 Mar 2015


National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

5 Reasons to Buy – Not Build – Backup Capabilities
sponsored by Datto, Inc.
WHITE PAPER: Read this white paper to discover five reasons why buying backup may be a better idea than building your own, and how you can take the first steps in purchasing a reliable backup solution for your clients.
Posted: 11 Jun 2015 | Published: 11 Jun 2015

Datto, Inc.

Buyer's Guide: Next-Generation Service Management
sponsored by
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Top 10 Ways to Improve Help Desk for MSPs
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the top 10 ways MSPs can use Help Desk to grow their business. Read on to learn more.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able

5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: In this research paper, you will learn how to optimize IT and business sourcing in increasingly complex data center environments.
Posted: 13 Nov 2015 | Published: 26 Apr 2014


An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Practical Path to Building your Private or Hybrid Cloud
sponsored by Dell and Microsoft
WHITE PAPER: View this solution brief to discover a flexible reference architecture designed for simple, scalable Microsoft Private Cloud deployments.
Posted: 18 May 2015 | Published: 18 May 2015

Dell and Microsoft
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