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Communications Equipment Industry Reports
 
Mobily Transforms Complaint Handling
sponsored by Genesys
CASE STUDY: This case study explores how Mobily, a telecommunications organization, drove up efficiency by engaging their workforce in the service process. Learn how they saw a 35% increase in their customer satisfaction, a 92% increase in their SLA achievements, and more.
Posted: 24 Oct 2017 | Published: 31 Dec 2016

Genesys

Special Report on Cisco
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

Alcatel Intelligent Mobile Redirect: One Device, One Number, Any Where
sponsored by Alcatel
PRODUCT LITERATURE: Alcatel's Intelligent Mobile Redirect (IMR) Solution is a flexible, fully open, fixedmobile convergence solution that ensures users are reachable on one device, one number, anywhere.
Posted: 07 Jul 2006 | Published: 01 Jul 2006

Alcatel

Smart Metering - Enabling Greater Energy Efficiency
sponsored by Alcatel-Lucent
WHITE PAPER: Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
Posted: 06 May 2008 | Published: 01 Jan 2007

Alcatel-Lucent

IMS Solution for Mobile Service Providers
sponsored by Alcatel
PRODUCT LITERATURE: The IP Multimedia Subsystem (IMS) is a framework for providing much more than VoIP, it provides real multimedia services, combining text, images and video.
Posted: 07 Jul 2006 | Published: 01 Jul 2006

Alcatel

A Buyer's Guide to IP PBX Options
sponsored by Alcatel-Lucent
WHITE PAPER: This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.
Posted: 10 Sep 2007 | Published: 01 Feb 2007

Alcatel-Lucent

CW Europe – March 2014 Edition
sponsored by ComputerWeekly.com
EZINE: CW Europe attended Cisco Live Europe 2014 recently, where 7,000 customers and partners gathered in Milan to hear the networking giants infrastructure updates. Find out the biggest themes and what exactly keeps Europe's cities connected.
Posted: 05 Mar 2014 | Published: 06 Mar 2014

ComputerWeekly.com

Digital Billboard Advertising - New Life for a Classic Medium
sponsored by Motorola, Inc.
WHITE PAPER: Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits.
Posted: 02 Mar 2009 | Published: 02 Mar 2009

Motorola, Inc.

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
sponsored by IBM
CASE STUDY: Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Neusoft Telecom BSS Virtualized Application Performance on the Intel® Xeon® Processor 7500 Series using VMware vSphere 4
sponsored by Intel
DATA SHEET: This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.
Posted: 10 May 2010 | Published: 05 May 2010

Intel
 
 
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