sponsored by IBM
Posted:  15 Dec 2010
Published:  15 Dec 2010
Format:  PDF
Length:  6  Page(s)
Type:  Case Study
Language:  English

TeliaSonera Business Services, a telecommunications company, wanted to be a world class service company offering quality network services and products cost efficiently. They wanted to reduce inefficiency in the sales process, improve profitability per sale, and gain more face-to-face time with customers. So they turned to Lombardi Blueprint, and Lombardi Teamworks BPM suite.

Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprintâ„¢ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced such as improved customer relationships and greater management visibility.

Business Process Automation | Business Process Automation Software | Business Process Management | Business Process Management Software | Business Process Modeling | Business Processes | CRM | SOA | Telecommunications Industry

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