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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

Nimsoft, Inc.

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Optimizing Service Desk Value
sponsored by FrontRange Solutions Inc.
WHITE PAPER: In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
Posted: 23 Dec 2011 | Published: 23 Dec 2011

FrontRange Solutions Inc.

Data Center Efficiency in the Virtual Era: Step 3 - Automate
sponsored by Dell, Inc. and Intel
WHITE PAPER: This final installment of a three-part series explores how automation builds on the stable, efficient base formed by a standardized, simplified, virtualized infrastructure to create a scalable resource to serve business needs.
Posted: 31 Aug 2010 | Published: 31 Aug 2010

Dell, Inc. and Intel

Virtual Clients for the Efficient Enterprise
sponsored by Dell, Inc. and Intel
WHITE PAPER: By shifting the focus from physical systems to end-user digital identities, the Dell™ Flexible Computing framework helps simplify image management, hardware transitions, and security through central IT control of virtualized client devices.
Posted: 20 Jul 2010 | Published: 20 Jul 2010

Dell, Inc. and Intel

Velocity Video: Accelerate your Journey to Virtualization and the Cloud
sponsored by CA Technologies.
VIDEO: Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here.
Posted: 13 Jun 2011 | Premiered: 13 Jun 2011

CA Technologies.

IT pay and recruitment report: Software houses and consultants
sponsored by ComputerWeekly.com
WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel
WHITE PAPER: A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011

Dell, Inc. and Intel

Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions
sponsored by HP and Intel
CASE STUDY: This exclusive case study demonstrates how an HP converged infrastructure solution centralized IT services to improve customer experiences, enhance business services and support stadium operations for the Dallas Cowboys organization.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

HP and Intel
 
 
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