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Automated Teller Machines White Papers (View All Report Types)
 
Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Why Patch Management Matters
sponsored by Solarwinds N-able
WHITE PAPER: This white paper explains why an effective MSP needs to offer patch management services and suggests best practices for doing so.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

ITILĀ® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Accelerating Speed to Market & Creating Trust in the Cloud
sponsored by Adapt Services
WHITE PAPER: This white paper provides an overview of cloud adoption strategies, using the financial services sector as an example. Uncover market statistics and perspectives from cloud users.
Posted: 30 Mar 2016 | Published: 30 Mar 2016

Adapt Services

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace

Top 4 Emerging Mobile App Strategies
sponsored by Magnet
WHITE PAPER: This e-book digs into the top 4 emerging mobile app strategies for 2016 that can help you win customer loyalty. Rely on this guide as your "cheat sheet" to enabling better mobile experiences for today's always on-the-go customers.
Posted: 18 Dec 2015 | Published: 18 Dec 2015

 
 
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