Point-of-Presence

WHITE PAPER: In February, 2009, Microsoft released their next major release, designated as R2, to their IP PBX product Office Communications Server (OCS) 2007. Several great features and enhancements to Microsoft's existing product make OCS 2007 R2 a significant contender in the Unified Communications (UC) marketplace.

Posted: 25 Jan 2010 | Published: 25 Jan 2010

WHITE PAPER: In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.

Posted: 08 Mar 2012 | Published: 08 Mar 2012

WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 01 May 2012

WHITE PAPER: Cloud computing is a style of computing whose foundation is the delivery of services, software and processing capacity using private or public networks. The focus of cloud computing is the user experience, and the essence is to decouple the delivery of computing services from the underlying technology. Read this paper to find out so much more.

Posted: 20 Oct 2010 | Published: 20 Oct 2010

WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.

Posted: 04 Jan 2012 | Published: 04 Jan 2012

WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: A Windows 7 deployment will likely involve hundreds or thousands of PCs, with some in distributed and remote locations. This introduces several challenges. Read this white paper to learn best practices for reducing the costs associated with a Windows 7 deployment, improving the speed at which a deployment is completed, and reducing risks.

Posted: 17 Aug 2010 | Published: 17 Aug 2010