Best Practices for Wireless Site Design
sponsored by Fluke Networks
WHITE PAPER:
Uncover the three phases of wireless site design and learn how your organization can deploy an efficient wireless network with the help of site surveying.
Posted: 03 May 2012 | Published: 03 May 2012
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Guide to Evaluating Two-Factor Authentication Solutions
sponsored by PhoneFactor
WHITE PAPER:
This white paper will help you choose the two-factor solution that is right for your business.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Leveraging Outbound IVR and SMS As a Competitive Advantage: Seven Critical Success Factors
sponsored by Voxeo
WHITE PAPER:
In this brief resource, you will discover best practices for proactive outbound communications including 7 critical success factors for leveraging these tools and gaining competitive advantage.
Posted: 22 Mar 2012 | Published: 22 Mar 2012
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Creating Business Value Through Location-Based Intelligence
sponsored by SAP America, Inc.
WHITE PAPER:
In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Posted: 22 Mar 2011 | Published: 22 Mar 2011
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BUYER’S GUIDE: 5 Easy Steps to Selecting the Right Video Surveillance Solution for Your Business
sponsored by Iomega Corporation, an EMC Company
WHITE PAPER:
As an innovator in affordable storage and management solutions for video surveillance, Iomega has something for everyone. Read this Buyer’s Guide for five easy steps to help you determine which Iomega video surveillance solution is right for you.
Posted: 23 May 2012 | Published: 23 May 2012
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Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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Streamlining the Management of Networking Services - Electronic Servicing through Online Tools
sponsored by AT&T Corp
WHITE PAPER:
In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services.
Posted: 22 Jan 2007 | Published: 22 Jan 2007
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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER:
EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER:
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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