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MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company sponsored by ComputerWeekly.com EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector. Posted: 25 Jun 2019 \| Published: 11 Jul 2019 TOPICS: Application Deployment \| Application Development \| Applications Software \| Computer Hardware \| Computer Industry \| IT Infrastructure \| IT Services

CW Middle East July-September 2020: Technology helps SMEs in UAE combat coronavirus crisis sponsored by ComputerWeekly.com EZINE: The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight. Posted: 02 Jul 2020 \| Published: 09 Jul 2020 TOPICS: Cloud Computing \| Cloud Management \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| IT Workforce \| Remote Office Connectivity \| Remote Users

CW Nordics August 2018 sponsored by ComputerWeekly.com EZINE: In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured. Posted: 17 Aug 2018 \| Published: 23 Aug 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Management \| Intelligent Databases \| Intelligent Networks \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Security \| Security Software \| Security Systems \| Security Threats \| Terrorism

The State of Service Management sponsored by SolarWinds, Inc. RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs. Posted: 20 Apr 2020 \| Published: 10 Mar 2020 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services

CW Benelux - May-July 2019: A new vision for hackers sponsored by ComputerWeekly.com EZINE: With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: Cloud Computing \| Cloud Management \| IT Asset Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| IT Workforce

Salary Survey 2017/18 - Benelux sponsored by ComputerWeekly.com EGUIDE: In this e-guide we look at the results of the Computer Weekly Salary Survey in the Benelux region. Posted: 05 Oct 2017 \| Published: 05 Oct 2017 TOPICS: IT Departments \| IT Industry \| IT Managers \| IT Services \| IT Spending \| IT Workforce \| Surveys \| Work Environment

The KPIs You Should Be Measuring but Probably Aren’t sponsored by ConnectWise WHITE PAPER: This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more. Posted: 08 Sep 2020 \| Published: 08 Sep 2020 TOPICS: IT Management Services \| IT Outsourcing Services \| IT Services

CW Nordics ezine February 2018 sponsored by ComputerWeekly.com EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs. Posted: 19 Feb 2018 \| Published: 22 Feb 2018 TOPICS: CIOs \| Computer Hardware \| Cybersecurity \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Management \| Security Policies \| Security Software \| Security Systems \| Security Threats

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

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