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IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention sponsored by ConnectWise EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here. Posted: 11 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce \| ITIL \| Managed Security Services \| Managed Security Services Providers

The MPS opportunity for SMBs sponsored by ComputerWeekly.com ANALYST REPORT: Analysts Louella Fernandes and Clive Longbottom examine the need for Managed Print Services (MPS) and how SMBs are faring as they embark on their MPS journey. Posted: 14 Oct 2014 \| Published: 14 Oct 2014 TOPICS: Cloud Computing \| Cloud Storage Services \| IT Management \| IT Outsourcing Services \| IT Service Management \| Managed Security Services \| Managed Security Services Providers \| Outsourcing

Overview of Microsoft Teams sponsored by TechData - Microsoft EBOOK: One means of helping your customers improve their collaboration is with Microsoft Teams, a secure, customizable hub for Office 365. Read the introductory e-book here for more details, a rundown of use cases for 7 departments, and next steps should you decide to leverage Microsoft Teams. Posted: 17 May 2019 \| Published: 17 May 2019 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Desktop Publishing \| Desktop Publishing Software \| Desktop Virtualization \| Managed Security Services \| Managed Security Services Providers

Selling Managed Services: 6 Tips to Reinvent Your Sales Pitch sponsored by ConnectWise EBOOK: This 13-page e-book offers instruction on selling managed services, with 6 tips on reinventing your sales pitch for that purpose. Download your copy here to get started. Posted: 21 Sep 2018 \| Published: 21 Sep 2018 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Managed Security Services \| Managed Security Services Providers

A Look at the Shared Responsibility Model for Cloud Providers sponsored by SolarWinds, Inc. EGUIDE: Click inside this expert guide by Dave Shackleford, founder of Voodoo Security, to learn how the shared responsibility business model is currently understood and used by MSPs, as well as one of its major blind-spots. Posted: 26 Jul 2017 \| Published: 20 Jul 2017 TOPICS: Cloud Security \| Managed Security Services \| Managed Security Services Providers \| Security \| Security Best Practices \| Security Industry \| Security Policies

Presentation Transcript: Best Practices for Implementation of an Intrusion Prevention and Intrusion Detection Systems sponsored by Dell SecureWorks PRESENTATION TRANSCRIPT: View this presentation transcript to explore the benefits of deploying IPS & IDS, challenges and considerations when implementing IPS & IDS, features to look for when selecting a device, deployment methodologies and more. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: Integrated Threat Management \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Managed Security Services \| Security Management

HP Fortify on Demand - Enterprise Software Security in the Cloud sponsored by Hewlett Packard Enterprise WHITE PAPER: HP is changing the enterprise security landscape with its Security Intelligence and Risk Management Platform. By using advanced threat research and security events and vulnerabilities, they develop an unparalleled visibility. Access this informative white paper to learn more about security-as-a-service (SaaS) and how it can help your organization. Posted: 24 Aug 2012 \| Published: 31 May 2012 TOPICS: Application Security \| Cloud Security \| Data Security \| Enterprise \| Enterprise Systems \| Managed Security Services \| Security \| Security Management \| Security Managers \| Security Software \| Security Systems \| Software \| Software as a Service \| Software Best Practices \| Vulnerability Assessments \| Vulnerability Management

Information Security Magazine September 2011—Reader’s Choice Awards sponsored by Information Security Magazine EZINE: Brought to you by SearchSecurity.com, this month’s Information Security Magazine cover story unveils the 2011 Information Security Reader’s Choice Awards. Learn which products your peers voted as the best in the market spanning 14 different categories including; antimalware, mobile data security, vulnerability management and remote access. Posted: 01 Sep 2011 \| Published: 01 Sep 2011 TOPICS: Information Security \| Managed Security Services \| Remote Access Security \| Security Management \| Virus Detection Software \| Vulnerability Management

Are You Securely Delivering Enterprise Data and Services? sponsored by Webroot WHITE PAPER: Cloud-adoption solutions to prevent from violating corporate policy. Companies carefully craft security policies to protect sensitive enterprise data, intellectual property and financial information. Posted: 10 Nov 2011 \| Published: 10 Nov 2011 TOPICS: Cloud Computing \| Cloud Security \| Data Security \| Managed Security Services \| Network Security \| Security Management \| Security Policies \| Web Services

How much security do you really need? sponsored by IBM WHITE PAPER: Deciding exactly how much to invest in security can be challenging for any business. Too great an investment can waste resources, too little can jeopardize the business. In this resource, explore the top security concerns for midsize organizations and how to determine a security approach that is both practical and effective. Posted: 26 Apr 2012 \| Published: 02 May 2011 TOPICS: Managed Security Services \| Risk Assessment \| Risk Management \| Security Management \| Security Spending \| SMBs

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