WHITE PAPER:
This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
This paper examines the impact of application virtualization technology on overall system performance. It documents a simple performance evaluation of application virtualization using AppZero virtual application appliance (VAA) compared to a VMware ESXbased system using virtual machines (VM).
WHITE PAPER:
IBMSystemx is a portfolio of robust servers built on IBMX-Architecture's our blueprint for bringing innovation tox86systems. Innovation that helps set you apart from the competition. Learn more in this paper.
PRESENTATION TRANSCRIPT:
Read this webcast transcript and learn how to leverage industry-leading quality management software and best practices to reduce test cycle time, decrease project risk, and increase the quality of your PeopleSoft applications.
WHITE PAPER:
In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.
PRESENTATION TRANSCRIPT:
Complexity in business integration can be a serious impairment to any SMB, or even large company, in today's economy. Read this Presentation Transcript of the “Simplifying Business Integration” webcast to learn how to properly manage business integration with the right strategies.
WHITE PAPER:
In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management.
WHITE PAPER:
Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects.