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Communication Equipment Industry Reports
 
Customer service for communications service providers
sponsored by ServiceNow
EBOOK: For telecom organizations, delivering an exceptional customer experience is as important as making sure their network is operating normally. Read this eBook to see how using a customer service management solution, like ServiceNow’s, can help CSPs provide proactive customer service, boost overall resiliency, and more.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

ServiceNow

The great customer experience opportunity
sponsored by Genesys
EBOOK: As the telco industry races towards yet another new network shift, customer experience is in the spotlight. Download this report to explore insights from the industry leaders placing CX at the top of their to-do lists, as well as tips to help you design your own strategy.
Posted: 15 Sep 2020 | Published: 15 Sep 2020

Genesys

Streamline your Telco DX strategy
sponsored by ServiceNow
VIDEO: Learn more about how ServiceNow's telecom product offerings can improve customer care, reduce operating costs, and fully engage with new network technology to drive critical enablers of business change.
Posted: 04 Nov 2020 | Premiered: 04 Nov 2020

ServiceNow

Top 10 telecoms stories of 2019
sponsored by ComputerWeekly.com
EGUIDE: To paraphrase the eternally wonderful Sesame Street: this year's telecoms industry has been brought to you by the number "5", and the letter's "G" and "H". Here is Computer Weekly's top 10 list of what was driving the telecoms industry during 2019.
Posted: 03 Jan 2020 | Published: 03 Jan 2020

ComputerWeekly.com

Connecting the dots: Automating customer and network workflows to deliver better experiences and greater productivity
sponsored by ServiceNow
WHITE PAPER: Download this white paper to see how uniting customer and network workflows can help telecommunications companies deliver better experiences and improve productivity.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

ServiceNow

CW Special report on Wipro
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Simmons University’s Secret to Virtual Conference Success
sponsored by Vbrick
WEBCAST: The Simmons Leadership Conference, the premier women’s professional development event, was scheduled for April 16, 2020 and was sold out. However, it had to become virtual following the outbreak of COVID-19. View this webinar to learn how those at Simmons University leveraged Vbrick Rev and Cisco Webex to deliver a successful virtual conference.
Posted: 25 Aug 2020 | Premiered: Apr 6, 2020

Vbrick

MPEG-4 Over IP Networks
sponsored by Motorola, Inc.
WHITE PAPER: This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

Delivering on the Promise of eLearning
sponsored by Adobe
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe

The Semantic Dialogues
sponsored by Progress
EBOOK: The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
Posted: 28 Aug 2009 | Published: 28 Aug 2009

Progress
 

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