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CEM Reports
 
Transforming The Way Law Firms Engage With Their Clients
sponsored by Cafex
WHITE PAPER: Read this white paper to learn about Challo, a collaboration platform that is designed to streamline workflows—from contract management through deal close—and how it can help law firms accelerate digitization.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

Cafex

Manufacturers Explore New Service Business Models: Deliver Enhanced Customer Value Through Servitization
sponsored by ServiceNow
ANALYST REPORT: Manufacturers must deliver new services to meet the demands of the experience economy. In this IDC white paper, analysts discuss new service business models and how they can help deliver enhance customer value through servitization.
Posted: 16 Nov 2020 | Published: 16 Nov 2020

ServiceNow

The BPO profession in 2015
sponsored by ComputerWeekly.com
ANALYST REPORT: Business process outsourcing (BPO) services are becoming a crucial element of a hybrid operating environment that frequently involves in-house shared services, offshore in-house centres, and other service provider delivery teams in adjacent areas, this analyst report from HfS Research reveals.
Posted: 13 Aug 2015 | Published: 13 Aug 2015

ComputerWeekly.com

Accelerating AI Maturity: A Guide to Reducing Costs and Creating Value with AI Applications
sponsored by Dataiku
WHITE PAPER: According to a NewVantage Partners survey, over 90% of business leaders report that the challenges to becoming data driven are process related, and not about technology. Read this Dataiku guide to learn how you can evaluate and accelerate your AI maturity and best approach the organizational challenges you’ll face, as AI progresses to its next era.
Posted: 04 Mar 2021 | Published: 31 Dec 2020

Dataiku

Use Dynamic Case Management to Achieve Dramatic Business Results
sponsored by IBM
EGUIDE: Unsure if dynamic case management (DCM) is the right strategy for your organization?  In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

IBM

Making Business Processes Smarter in the Age of the Customer
sponsored by RXP Services
WHITE PAPER: Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
Posted: 12 Jun 2014 | Published: 30 Apr 2013

RXP Services

Grow Revenue with NGA and SAP SuccessFactors
sponsored by NGA Human Resources
WHITE PAPER: This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

NGA Human Resources

Reinvigorate BPM Strategies For Continuous Efficiencies
sponsored by Red Hat
EGUIDE: In this e-guide, experts address how to realign existing BPM strategies to enforce quality employee performance. In addition, discover key tips on how to leverage the power of open source BPM.
Posted: 22 Jul 2014 | Published: 22 Jul 2014

Red Hat

The Future of Business-to-Business Integration
sponsored by IBM
WHITE PAPER: In this IDC report, explore how organizations are evolving their B2B integration capabilities to adapt to new business and technology trends, as well as achieve operational and customer excellence.
Posted: 25 Jun 2014 | Published: 31 Mar 2013

IBM

Decision Management: Reaping the Rewards, Skirting the Pitfalls
sponsored by eBizQ
EBOOK: In this expert handbook, learn why combining business rules and predictive analytics to create decision management systems is becoming common, according to Mike Gualtieri, a principal analyst at Forrester Research Inc. Discover the critical first step of decision management, what it involves, and how it can benefit your organization.
Posted: 09 Sep 2014 | Published: 08 Sep 2014

eBizQ
 
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