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ALSO CALLED: Telephone Services, Computer Telephony Services, Phone Services, Telephony, Voice Services
DEFINITION: In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service (NTS),  … 

Telephony Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Telephony Services White Papers (View All Report Types)
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CallTower’s Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

CallTower, Inc.

Remote Communication Solutions: Supporting Organizational Availability
sponsored by Redcentric Solutions Ltd
WHITE PAPER: Remote working has been seen as a critical enabler of business and economic continuity during the Covid-19 pandemic. However, in order to enable a successful remote work program, organizations need to ensure good communication. In this white paper, explore key considerations you should look for in a communications solution.
Posted: 28 Sep 2020 | Published: 28 Sep 2020

Redcentric Solutions Ltd

Getting Collaboration Right: A Practical Guide to Moving to Microsoft Teams
sponsored by AudioCodes
WHITE PAPER: While unified communications remains current, collaboration is the new king. True enterprise collaboration brings the worlds of voice, video, messaging, document sharing and business application integration together into a single IT platform. In this white paper, learn how enterprises can successfully move their business Microsoft Teams
Posted: 14 Aug 2020 | Published: 14 Aug 2020

AudioCodes

What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: On-premise PBX hardware served companies well during a time when technology was based on hard wiring. However, as the world changed, businesses are now faced with adapting for a new model based on agility, flexibility and mobility. In this white paper, explore several vital points you should consider when selecting your next communications system.
Posted: 29 Apr 2020 | Published: 29 Apr 2020

RingCentral

Hosted VoIP Buyer’s Guide
sponsored by LogMeIn Rescue
WHITE PAPER: Successful businesses are constantly on the move: growing, adding locations and hiring new employees. Because your phone system has such an impact on your day-to-day, it should scale with your company. In this buyer’s guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.
Posted: 10 Mar 2020 | Published: 10 Mar 2020

LogMeIn Rescue

RAISE YOUR BUSINESS TO NEW HEIGHTS WITH A CLOUD PHONE SYSTEM
sponsored by LogMeIn Rescue
WHITE PAPER: It’s clear that the cloud is the new normal for businesses. Phone systems are no exception, although the motivation to move this service to the cloud will become more of a necessity than a trend in the future. In this white paper, learn how you can future-proof your organizations by moving your phone system to the cloud.
Posted: 10 Mar 2020 | Published: 10 Mar 2020

LogMeIn Rescue

Moving to the Cloud: Why Your Phone System is a Great Place to Start
sponsored by Mitel Networks Limited
WHITE PAPER: Download this white paper to find out the 4 reasons why starting your journey to the cloud via your business communications needs makes sense.
Posted: 22 Jan 2019 | Published: 22 Jan 2019

Mitel Networks Limited

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Top 10 Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets.
Posted: 04 Dec 2013 | Published: 04 Dec 2013

Aruba Networks

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

Top Ten Considerations When Evaluating Unified Communications Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 17 Jun 2011 | Published: 17 Jun 2011

Cisco Systems, Inc.

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 26 May 2011 | Published: 26 May 2011

Cisco Systems, Inc.

Plantronics UC Toolkit Deployment FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Implementing Fax over IP (FoIP) in your Organization
sponsored by OpenText
WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Posted: 07 May 2010 | Published: 07 May 2010

OpenText

CDW Services: Unified Communications
sponsored by CDW Corporation
WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: 08 Feb 2010 | Published: 22 Jan 2009

CDW Corporation
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