IP Voice White Papers

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IP Voice White Papers (View All Report Types)

Best Practices for Home Agents sponsored by Avaya Inc. WHITE PAPER: Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. Posted: 02 Jun 2008 \| Published: 01 Feb 2008 TOPICS: Best Practices \| Business Continuity Planning \| Contact Centers \| Help Desks \| Security \| VoIP

The Diverse and Exploding Digital Universe sponsored by EMC Corporation WHITE PAPER: This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society. Posted: 28 Aug 2008 \| Published: 27 Aug 2008 TOPICS: Databases \| Digital Asset Management \| IP \| Privacy Rights \| RFID \| Security \| Server Virtualization \| Storage Management \| UPS \| VoIP

Cisco and IBM: Enhancing the Way People Work through Unified Communications sponsored by IBM Line of Business WHITE PAPER: Collaboration will be made easier and communications will be enhanced. Individuals and teams will work more effectively-when, where and how they choose-without sacrificing security or productivity. Learn how in this white paper. Posted: 03 Mar 2008 \| Published: 01 Aug 2007 TOPICS: Email \| Integration \| Unified Communications \| Unified Messaging \| VoIP

Managing DNS Services for Greater Network Security and Availability sponsored by Neustar® WHITE PAPER: Learn how to manage your DNS services for greater network security and availability. Posted: 24 Aug 2007 \| Published: 01 Aug 2007 TOPICS: DHCP \| Domain Name System Management \| Domain Name Systems \| IP Networks \| Network Convergence \| Network Performance \| Network Performance Management Software \| Network Security \| VoIP \| WLAN Management

VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings sponsored by Global Knowledge WHITE PAPER: VoIP integrated networks are easy to design and the cost justifications are simple to calculate, learn the step-by-step process of how to calculate the potential cost savings of a voice and data integrated network for your organization. Posted: 03 Apr 2006 \| Published: 01 Jan 2005 TOPICS: Network Convergence \| Network Performance \| VoIP \| WAN

10 Myths of Enterprise VoIP Migration sponsored by Citel WHITE PAPER: Based on real world deployments, this white paper offers practical advice in building the business case for a VoIP migration. Posted: 28 Jul 2006 \| Published: 28 Jul 2006 TOPICS: Application Development and Integration Services \| IP PBX \| LAN \| Network Management \| ROI \| TCO \| VoIP

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption sponsored by BlackBerry WHITE PAPER: This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. Posted: 08 Nov 2007 \| Published: 08 Nov 2007 TOPICS: Domino \| Handheld Device Security \| Handheld Devices \| Health Care Applications Software \| Health Care Industry \| HIPAA Compliance \| Medical Records Management \| Microsoft Exchange \| Mobile Device Management \| Mobile Device Management Software \| VoIP

Convergence Takes Hold in the Enterprise sponsored by AT&T Corp WHITE PAPER: Many enterprises are finally realizing the business benefits to shirting to a converged infrastructure. Read this white paper for an in depth look at how executives are taking advantage of IP networks within their enterprise. Posted: 05 Apr 2007 \| Published: 13 Feb 2007 TOPICS: Application Integration \| Converged Networks \| IP Networks \| Network Convergence \| Network Security \| ROI \| VoIP

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey sponsored by IBM WHITE PAPER: As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers. Posted: 14 May 2008 \| Published: 01 Oct 2007 TOPICS: Collaboration \| Legacy Systems \| Quality Control \| Telecom Industry \| Unified Messaging \| Unified Messaging Systems \| VoIP

Exploiting IT Networks to Create Sticky Services sponsored by Alcatel-Lucent WHITE PAPER: This paper has examined the kinds of sticky services deployable today over advanced IP networks. Posted: 15 Jan 2008 \| Published: 01 Jan 2008 TOPICS: Broadband \| IP Networks \| IP PBX \| Network Infrastructure \| SDE \| VoIP \| VPN \| Web Services