Designing a Microsoft Office Communications Server 2007 Architecture with HP BladeSystem
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
The goal of this white paper is to help customers begin to formulate an idea of the hardware design for their OCS 2007 deployments on the HP BladeSystem.
Posted: 28 Jan 2008 | Published: 01 Oct 2007
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Managing DNS Services for Greater Network Security and Availability
sponsored by Neustar®
WHITE PAPER:
Learn how to manage your DNS services for greater network security and availability.
Posted: 24 Aug 2007 | Published: 01 Aug 2007
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Solaris 10 Operating System Innovation Matters-Increase Business Efficiency and Lower Costs
sponsored by Sun Microsystems, Inc.
WHITE PAPER:
The Solaris OS is the strategic platform for today's demanding enterprise and is the only open operating system that has delivered proven results, running everything from mission-critical enterprise databases to high performance Web farms.
Posted: 02 Dec 2008 | Published: 27 Nov 2008
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Small Business VoIP: The Basics
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: 25 Sep 2008 | Published: 25 Sep 2008
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10 Myths of Enterprise VoIP Migration
sponsored by Citel
WHITE PAPER:
Based on real world deployments, this white paper offers practical advice in building the business case for a VoIP migration.
Posted: 28 Jul 2006 | Published: 28 Jul 2006
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Converged Network Infrastructure: Evaluation of Resilience, Performance & Quality of Enterprise Infrastructure for Voice, Data and Video Services
sponsored by Nortel Networks Corporation
WHITE PAPER:
Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
Posted: 19 Oct 2006 | Published: 01 Sep 2006
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Best Practices for Home Agents
sponsored by Avaya Inc.
WHITE PAPER:
Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
Posted: 02 Jun 2008 | Published: 01 Feb 2008
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Beyond VoIP: Enterprise Perspectives on Migrating to Multi-modal Communications and Wireless Mobility
sponsored by Avaya Inc.
WHITE PAPER:
As per this report the industry providers are already delivering the new piece parts for such convergence, although new standards are still evolving to enable maximum interoperability across converged telecommunication infrastructures.
Posted: 20 Jun 2008 | Published: 01 Oct 2004
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OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009
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Cisco and IBM: Enhancing the Way People Work through Unified Communications
sponsored by IBM Line of Business
WHITE PAPER:
Collaboration will be made easier and communications will be enhanced. Individuals and teams will work more effectively-when, where and how they choose-without sacrificing security or productivity. Learn how in this white paper.
Posted: 03 Mar 2008 | Published: 01 Aug 2007
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