All resources sponsored by:

LogMeIn Rescue

7 Matches
Rising Customer Expectations Drive Adoption of Visual Engagement Tools
sponsored by LogMeIn Rescue
WHITE PAPER:Rescue by LogMeIn commissioned Forrester Consulting to survey CX professionals to dig into the issue. The bottom line: Adopting the right visual engagement technology is critical for brands focused on increasing customer trust and decreasing customer effort as their top CX goals. Learn more about what they found.
Posted: 19 May 2020 | Published: 19 May 2020
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Resolve & Evolve Your Remote Support
sponsored by LogMeIn Rescue
EBOOK:How does IT resolve issues quickly while evolving the business’s capacity to succeed? This insightful guide walks you through the five foundational elements of frictionless support.
Posted: 19 May 2020 | Published: 19 May 2020
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Buyer’s Guide to Choosing the Right Remote Support Tool
sponsored by LogMeIn Rescue
WHITE PAPER:Choosing the best remote support tool can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. Download this buyer’s guide to help you select the best remote support tool for your organization.
Posted: 04 Feb 2020 | Published: 04 Feb 2020
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How User Experience Monitoring Can Benefit Help Desks
sponsored by LogMeIn Rescue
EGUIDE:The rise of mobility has created myriad issues for the IT help desk. In this expert e-guide, learn how you can give your help desk the support it needs in the mobile era.
Posted: 09 Mar 2017 | Published: 06 Mar 2017
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Explore the Changing Contact Center Landscape
sponsored by LogMeIn Rescue
EGUIDE:New technology is shifting contact centers in a different direction – one that appeals more to current customer expectations. In this expert guide, discover new opportunities available for contact centers. Explore why infrastructure has become a major concern, new multichannel technology, and how one call center made social media work.
Posted: 09 Mar 2017 | Published: 06 Mar 2017
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The changing role of ITSM in the Digital Age
sponsored by LogMeIn Rescue
EBOOK:With the big push towards digitization happening right now, as well as supporting new technologies such as agile IT and BYOD, there are some major changes necessary in the ITSM role. Continue reading this expert guide for tips on remaining ahead of competition as an ITSM, with topics including the modern impact of Big Data, IoT, and DevOps support.
Posted: 07 Mar 2017 | Published: 07 Mar 2017
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TOPICS:  CIOs

How to keep up with technology trends as a modern CIO
sponsored by LogMeIn Rescue
EBOOK:The road ahead for IT service managers is changing drastically as organizations become increasingly digital. Will you be able to keep up with rapid technology trends? Access this guide for tips on how to incorporate ITIL in your digital journey, and tips on how to become an IT service manager or CIO who is able to pivot easily with the times.
Posted: 06 Mar 2017 | Published: 06 Mar 2017
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TOPICS:  CIOs

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