Curing the IT help desk's mobile headache

How User Experience Monitoring Can Benefit Help Desks

Cover

Because of the sheer number of mobile devices employees use for work these days, mobility-related help desk requests have increased dramatically.

IT needs new ways of dealing with those problems, especially because troubleshooting a mobile device is a far cry from handling traditional desktops.

In this expert e-guide, learn how you can give your help desk the support it needs in the mobile era, ensuring:

  • Better insight into mobile issues
  • Reduced number of help desk calls
  • Quicker issue resolution
Vendor:
LogMeIn Rescue
Posted:
09 Mar 2017
Published:
06 Mar 2017
Format:
PDF
Length:
7 Page(s)
Type:
eGuide
Language:
English
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