This e-guide compares the pros and cons of implementing a single versus multi-vendor UC environment, and offers tips for overcoming key UC integration challenges.
This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value.
This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
In this e-guide, learn how to measure collaboration ROI and discover what enterprises really want from UCC vendors as they adopt more unified communications and collaboration (UCC) tools.
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.