e-Content

WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.

Posted: 09 Apr 2013 | Published: 02 Oct 2012

WHITE PAPER: This white paper demonstrates how a quality-based master data management system can help IT leaders ensure that they are not using multiple or inconsistent versions of data. Read now to learn how you can improve revenue generation, enhance customer relationships, and make more informed fact-based decisions.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

PODCAST: This exclusive podcast discusses how the Los Angeles Department of Water and Power (LADWP) provided customers with a self-service portal for Web transactions to allow them to manage their account information, improving service deliver and customer satisfaction.

Posted: 08 Apr 2013 | Premiered: Apr 8, 2013

PRESENTATION TRANSCRIPT: Most customers today interact with businesses on the web, so it's crucial that your organization's web presence meets their expectations. Read this presentation transcript from a webcast outlining the tools needed to help your business deliver an engaging, personalized online customer experience, starting with your web content management strategy.

Posted: 15 Apr 2013 | Published: 15 Apr 2013

VIRTUAL ENVIRONMENT: View this virtual environment to gain key insight and practical advice on effective ways to distribute data. Both technology and business professionals can use the university's classrooms to learn about key tools and best practices that will help their organizations unlock the business value of enterprise information.

Posted: 14 Feb 2013 | Premiered: 12 Feb 2013

VIRTUAL ENVIRONMENT: This virtual classroom will provide SharePoint administrators and collaboration, content and IT managers with insight on the features and functionality in SharePoint 2013 and advice on how to manage successful deployments of the upgraded collaboration and enterprise content management platform.

Posted: 08 May 2013 | Premiered: 14 May 2013

WHITE PAPER: This resource examines the crucial role that content management systems (CMSs) play in delivering a personalized customer experience, and outlines key factors that your organization should consider in order to make the CMS selection process a success.

Posted: 02 May 2013 | Published: 31 Dec 2012

WHITE PAPER: Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes.

Posted: 16 Apr 2013 | Published: 16 Apr 2013

WHITE PAPER: This case study explores NYSE Euronext's web content management (WCM) optimization journey. Read now to learn how they transformed their cumbersome, inefficient WCM into a cutting-edge system that simplified the content publishing process, reduced costs, and more.

Posted: 27 Sep 2012 | Published: 01 Aug 2012

WHITE PAPER: This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization.

Posted: 26 Sep 2012 | Published: 31 Jul 2012