Discover both user and expert advice about how order management systems can drive operational efficiency and help you find out what your customers are doing, so you can get the best insight into your business.
In this whitepaper, read about the best practices in intelligent search in the age of big data. Find out how an information governance approach creates the infrastructure framework to encompass automated intelligent metadata generation.
Tune into the following webcast to learn about the 3 steps to content sharing and collaboration success. Hear from Forrester Research Inc., as they delve into these steps and give you the information you need to be successful with collaboration and content sharing in today's market.
Check out the following interactive guide to explore several real-life case studies that detail the four common pain points that organizations encounter when providing customer service. Navigate through each story to see how these companies leveraged different tools like ECM to overcome their problems.
The following report from Forrester Research, Inc. outlines the key technologies that comprise the ECM market and what architects need to do to align their business requirements with the right technology to overcome the content challenges of today.
Roughly half of all business processes involve paper in some capacity, and it often brings high costs and inefficiency. This brief video examines the value that digitizing paper-based processes can bring to your organization.
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