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Cognitive Computing: Turning Collaboration Tools into Virtual Team Members
sponsored by IBM
WHITE PAPER: Today's data likes to see and be seen – and interpreted, acted upon, learned from, etc. Access this guide and learn how to put data at the center of your collaboration efforts with powerful analytical capabilities.
Posted: 07 Dec 2015 | Published: 07 Dec 2015

IBM

Optimize Multi-Channel Customer Engagement
sponsored by Kofax, Inc.
WHITE PAPER: It's more important than ever for companies to understand their customers' communication channel preferences and to effectively manage communication across all touch points. Discover how adopting a customer communications management solution can help your business meet customer communication demands.
Posted: 09 Dec 2015 | Published: 09 Dec 2015

Kofax, Inc.

Your Business Won't Make it to 2020 - Unless you Take These 3 Steps
sponsored by Avaya
WHITE PAPER: In this executive brief, you'll find survey results that point to significant improvement in companies who have implemented a customer experience management (CEM) strategy. Access now to learn how to define and execute your own strategy.
Posted: 14 Dec 2015 | Published: 31 Dec 2014

Avaya

Communicate through Multiple Channels for Greater Engagement and Retention
sponsored by Kofax, Inc.
EBOOK: Discover why adopting a CCM solution with passive and active multi-channel communication empowers your business to engage with your customers across multiple delivery channels and with minimal effort.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

Kofax, Inc.

Secure Content Collaboration on the Go
sponsored by IBM
WHITE PAPER: This white paper discusses the dangers of mobile content sharing and gives advice on what you can do to make it secure.
Posted: 15 Jul 2015 | Published: 15 Jul 2015

IBM

Use WCM to engage and retain customers
sponsored by TechTarget
RESOURCE: Effective customer experience management considers WCM just one element in a broad foundation for business success. Complete our brief CEM survey for complimentary access to our resource, Rethinking WCM to Engage and Retain Customers.
Posted: 03 Nov 2015 | Published: 02 Nov 2015

TechTarget

Are You Outpacing Your Executive Peers in Customer Service?
sponsored by Oracle Corporation
ANALYST REPORT: Access this in-depth white paper to learn more about common ways your organization could be overestimating the efficacy of your current customer service strategy and how you can spice up your CRM to reach more customers more effectively.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

Compare Top Web Content Management Vendors
sponsored by Sitecore
RESEARCH CONTENT: Discover what WCM software is right for your organization in this comparison guide. See complete reviews of solutions from top vendors.
Posted: 03 Dec 2015 | Published: 29 Jul 2015

Sitecore

Critical Capabilities for Enterprise Content Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this research report you will analyze the criteria organizations should consider in selecting an RM solution. Discover what capabilities can fulfill your business needs.
Posted: 08 Feb 2016 | Published: 08 Dec 2015

Hewlett Packard Enterprise

Create Value from Insights Provided by Human-Created Data
sponsored by TIBCO Software Inc.
WHITE PAPER: This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
Posted: 03 Nov 2015 | Published: 02 Nov 2015

TIBCO Software Inc.
 
 
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