This year the Gitex event in Dubai had a focus on how technology is disrupting organisations across the Middle East. One of the main themes of discussion was smart cities and with Dubai recognised as a world leader, this was no surprise.
Kingfisher plc has a complicated IT estate—even by multinational standards. Access this case study to discover how they eliminated IT complexity by replacing multiple systems in place with the same software asset management tool worldwide. Learn how to tease out the complexity of asset management in your organization now.
Learn how to formulate an effective approach to service desk management that will assist you in differentiating your service offerings from your competitors. Read on to ensure resources are aligned with business requirements, line management achieves control over the change management process, and more.
This guide offers a collection of our most popular articles for IT leaders during the last part of 2016, looking at what it takes to be a great CIO and how to get the most out of your IT budget.
Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Learn how to overcome IT's top DevOps challenges—including infrastructure automation and the risks cloud service APIs pose. Additionally, you'll gain a developer's perspective on creating agile Docker containers for DevOps, with varied approaches storage vendors take in managing them.
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