Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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SYSTIMAX® Solutions: Suitability of Category 7A/Class FA As A “Future Proofing” Media For 40 Gbps Applications
sponsored by CommScope
WHITE PAPER:
This resource explores several topics related to future 40 Gbps twisted-pair options such as, an overview of some recent developments in cabling industry standards, capacity considerations with lessons learned from 10GBASE-T, cabling system considerations, and much more.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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The Future of Business Collaboration
sponsored by Citrix Online Go To Meeting
WHITE PAPER:
We know that the future of work will require significantly more collaboration, and it will be dramatically more distributed. This white paper explores how IT is at the forefront of making this future successful, overseeing the use of such technologies as smart phones, webcasting, screen sharing, and more.
Posted: 16 Jan 2012 | Published: 16 Jan 2012
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How a Center of Excellence Can Boost Automation Benefits
sponsored by BMC-Accenture
WHITE PAPER:
Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.
Posted: 13 Jan 2012 | Published: 13 Jan 2012
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MFT Benefit Calculator
sponsored by IBM
ASSESSMENT TOOL:
The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.
Posted: 27 Jan 2012 | Published: 27 Jan 2012
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Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS
sponsored by Nimsoft, Inc.
WHITE PAPER:
Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.
Posted: 05 Jan 2012 | Published: 05 Jan 2012
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Rethink Your Branch Network Strategy: Create More Flexible, More Productive Branch Networks
sponsored by Aerohive Networks
WHITE PAPER:
In this whitepaper, examine the requirements of providing and supporting a secure, robust, accessible remote network.
Posted: 02 Jan 2012 | Published: 02 Jan 2012
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Case Study: For Ceridian, it Pays to Provide High-Quality Support
sponsored by LogMeIn, Inc.
CASE STUDY:
Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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Cisco Virtual Networking: Extend Advanced Networking for Microsoft Hyper-V Environments
sponsored by Cisco Systems, Inc.
PRODUCT OVERVIEW:
This solution overview explores four key issues that often accompany virtualization and describes two options for addressing them. Learn how to leverage Hyper-V to reduce operational complexity and extend security across your virtual environment.
Posted: 11 Jan 2012 | Published: 11 Jan 2012
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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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